Client Support Specialist

5 days ago


Peterlee, Durham, United Kingdom Auxillis Full time

About Auxillis:

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  • We offer integrated mobility solutions to UK motor insurers and motoring brands.
  • We support customers across the UK, Ireland, and Spain through our partnership with ZIGUP.
  • We strive to deliver exceptional customer experiences through agility and commitment.

The Job:

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  • This role entails delivering top-notch customer service in a dynamic environment.
  • Key responsibilities include helping customers document accidents and assessing liability.
  • You will be expected to communicate services effectively and provide outstanding customer experiences.

Salary Details:

">£25,000 per annum (pro rata), along with performance-related bonuses up to £2,880 per month.

Employee Benefits:

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  • A monthly performance bonus of up to £280.
  • A tax-free £500 success bonus upon completing probation.
  • Twenty-four days of annual leave, increasing to twenty-six days with seniority.
  • Public holidays and birthday leave.
  • An employer-contributed pension plan.
  • Free life insurance, a save-as-you-earn scheme, and an employee referral program.
  • Access to wellness services, including a 24/7 GP service and mental health support.
  • Vehicle leasing options, discounted vehicle repairs, and reduced weekend car and van rental fees.
  • A free financial wellness app with pay management tools, savings guidance, and discounts.


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