Customer Service Coordinator

2 days ago


Cirencester, United Kingdom Siamo Group Ltd Full time
About the Role

The Customer Service Coordinator will play a vital role in managing customer relationships, scheduling internal engineers, and handling various administrative duties. This includes dealing with inbound customer enquiries, processing work orders, and managing client requests.

What We Offer

This exciting opportunity comes with a competitive salary, hybrid working pattern, annual bonus scheme, 20 days' annual leave entitlement, life insurance, free onsite parking, and a company pension scheme.

Responsibilities:
  • Managing customer relationships and arranging quotes
  • Dealing with inbound customer enquiries
  • Processing and actioning work orders
  • Managing client requests and providing aftercare
  • Handling invoice queries and issuing customer invoices

The ideal candidate should have excellent communication skills, attention to detail, and be able to multitask and prioritise workload.



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