Deal Desk Operations Specialist
2 weeks ago
- Responsible to quickly and accurately process offers and tasks, maintaining targets on gross profit and average selling price.
- Act as a Subject Matter Expert to advise the Sales Organization on strategy to structure profitable offers.
- Uses, communicates and helps to maintain, approval guidelines, standardized templates, deal checklists, and approval workflows, that focus on high velocity deal processing.
- Ensures all business terms meet organization requirements, and communicates them, within the system, to the Contracting Team as well as the sales organization.
- Works collaboratively with field based staff as well as internal departments as necessary.
- Improving efficiencies, and removing bottlenecks in deal processing, customer price negotiations, and task request management.
- Develops strong relationships with all key stakeholders.
- Employs critical behaviors, such as; concierge service, relationship building, and high velocity deal & task processing.
- Communicates clearly, concisely, and respectfully to foster an effective relationship with internal customers.
- Bachelor's degree in Business, Finance or similar discipline required.
- Minimum of 2 years of related business experience involving, deal processing, task management, contracting, sales operations, and or business analysis in a similar or related industry required.
- Superior project management and time management skills, including effectively managing multiple priorities in a fast paced and deadline driven environment.
- Detail and process oriented with focus on continuous improvements to maximize effectiveness and efficiencies.
- Strong working knowledge of customer offer process and business knowledge to deliver high output, financially risk balanced, deals.
- Ability to communicate effectively with external, and internal departments.
- Excellent written, verbal and interpersonal communication skills.
- Strong decision making skills and ability to prioritize work independently.
- Werfen offer and pricing systems knowledge, SAP, CRM, and other systems
- Strong Microsoft Office Suite competencies, including advanced skills with Excel and or Power BI type tools.
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