Customer Experience Representative

10 hours ago


Deeside, Flintshire, United Kingdom Trek Recruitment Full time
Job Overview
The role of Customer Service Specialist is a critical component in delivering exceptional customer experiences. Located in Deeside, this position comes with a salary range of £25,000 - £30,000 + an excellent benefits package. The job involves working days, Monday to Friday, on a permanent basis.

In collaboration with the internal teams, you will serve as the main point of contact for customers and be instrumental in driving customer satisfaction and supporting projected sales growth. This includes handling enquiries, managing orders, and resolving sales-related issues through efficient order-to-cash processes.
  • This is a chance to be part of a rapidly expanding European manufacturing powerhouse that invests heavily in its state-of-the-art facility.
  • You will play a key role in driving customer satisfaction and supporting projected sales growth by collaborating closely with internal teams.

Salary and Benefits
The salary for this position is £25,000 - £30,000 + an excellent benefits package, providing a comprehensive compensation package for the successful candidate.

Required Skills and Qualifications
To excel in this role, you should possess strong communication and interpersonal skills, enabling you to build effective relationships with both internal and external stakeholders. Additionally, proficiency in managing multiple tasks efficiently, meeting deadlines, and maintaining accurate records are essential requirements.

Benefits
This role offers an excellent benefits package, which includes competitive pay, career progression opportunities, and a positive work environment. As a valued member of the team, you will have the opportunity to grow professionally and contribute to the company's continued success.

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