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Clinical Support Team Coordinator

2 months ago

Ipswich, Suffolk, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time
Job Summary

Suffolk Rehabilitation and Recovery Service (SRRS) is a 24-hour service, and this administrative role will cover Monday to Friday between core hours of 8am - 5pm. As the clinical team administrator, you will be an integral part of the team, providing excellent administrative support to the ward management team, medical, and clinical staff. Patient care is our top priority, and as an administrator, your responsibility will be to provide a high standard of up-to-date record-keeping and data quality to support our high standards of care.

Main Duties

In this role, you will attend and minute multi-disciplinary team meetings and patient reviews, work with professionals, carers, family members, and patients to ensure a high-quality standard of care. This means you will need to be competent in note-taking. The role will also include, but is not limited to, answering phones for the team, creating letters for consultants as required, procurement orders for the unit, raising IT and maintenance requests, and clinical scanning.

About the Role

The successful applicant will be part of the wider admin team based at Woodlands, Ipswich Hospital, and will be trained to help cover reception when required. Having an insight into how other wards run makes this role varied and interesting, allowing for progression to higher banding roles for the right applicant. The role at Suffolk Rehab and Recovery Service is part of a small admin team, and you will have the ultimate responsibility of supporting the team, while the Senior Administrator for the Suffolk Rehab and Recovery Community Team will support, line manage, and offer regular supervision to ensure you have the training and guidance to assist you in your role.

Requirements
  • Pitman/RSA III Typing/Word Processing or equivalent secretarial experience at intermediate level.
  • Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
  • Ability to work with senior members of staff across a large organization.
  • ICT skills, including Microsoft (especially spreadsheets and presentations, Excel, PowerPoint) or equivalent.
  • Excellent articulate communication skills.
  • Interpersonal skills, including taking a proactive, diplomatic approach, and ensuring confidentiality at all times.
What We Offer

We are looking for a person who is enthusiastic, energized, with a positive, can-do attitude, excellent communication, and organizational skills. Benefits included with this role are:

  • NHS pension.
  • A comprehensive in-house and external training program.
  • Career progression.
  • Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays).
  • Staff physio service.
  • Gym membership.
  • NHS discounts and many more.

Here at NSFT, we pride ourselves on being a welcoming, talented, friendly, and supportive team who like nothing better than sharing their experiences and learning from each other.