Care Operations Lead

6 days ago

Carlisle, Cumbria, United Kingdom A Wilderness Way Full time

About the Role

A Wilderness Way is seeking an experienced Operational Manager to join our team. As an Operational Manager, you will play a vital role in supporting the company to achieve key business objectives.

Key Responsibilities

  • Lead a team of Registered Service Managers who oversee the management of children's residential care homes.
  • Provide clear and consistent support, positive role modeling, supervision, performance management, and appraisal for Registered Managers.
  • Ensure that our services deliver outstanding levels of care and meet the financial and operating objectives.
  • Liaise directly with our Commissioning and Placements Partner to ensure that we can offer the appropriate level of care to the children that we support.
  • Partner with the 'Team Around the Child' which includes our Multi-Disciplinary Team, education specialists, social workers, and external agencies.
  • Review management information, monitor performance, and produce reports relating to our children and our regulatory gradings.
  • Promote our Vision and Values, demonstrating best practice in leadership and management while coaching and mentoring managers to support their development.

What We Offer

  • A competitive salary up to £62,500 per annum, depending on experience and qualifications.
  • Designated Responsible Individual status for a cluster of homes as part of the role.
  • 33 days annual leave, inclusive of public holidays, with additional leave for continuous service at 2 and 5 years.
  • Private Medical cover.
  • Excellent health and wellbeing benefits via Medicash.
  • Company pension contribution.
  • Life Assurance of 2 times salary.
  • A range of discount schemes with access to savings on high street brands, restaurants, cinemas, and other leisure outlets.
  • An employee recognition scheme to celebrate our 'Wilderness Heroes'.

About Us

A Wilderness Way is an innovative company that provides outstanding care for every child we look after. We have a relentless commitment to providing care that meets the needs of each individual child and achieves the best possible outcomes.

We offer a therapeutic approach through the PACE model and provide excellent training in therapeutic care. We share a culture of Collaboration, Adaptation, Respect, and Empathy, and we ensure our employees have a voice and are recognized for their achievements.

We celebrate the smallest of achievements at Wilderness to help us accomplish bigger outcomes together.

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