Community Relations Coordinator
4 days ago
We are looking for a Community Relations Coordinator to join our team at Velocity Recruitment. As a key member of our property services team, you will work closely with residents, construction teams, and project managers to deliver exceptional service and support.
Key Responsibilities- Act as the primary point of contact between residents and the construction/property services team, ensuring seamless communication and resolving any issues promptly.
- Communicate project details, timelines, and updates to residents, guaranteeing they remain well-informed and comfortable throughout the process.
- Address and resolve resident concerns and complaints professionally, providing solutions that meet their needs.
- Coordinate access to properties for inspections, repairs, and construction activities, minimizing disruption to residents.
- Assist in organizing and conducting resident meetings, forums, and events, fostering a sense of community and collaboration.
To succeed in this role, you will require:
Requirements- Proven experience as a Resident Liaison Officer or similar role in construction/property services.
- Excellent communication and interpersonal skills, enabling effective relationships with residents, colleagues, and stakeholders.
- Strong problem-solving abilities and a customer-focused attitude, driving positive outcomes and resident satisfaction.
- Ability to manage multiple tasks and prioritize effectively, meeting deadlines and delivering results.
- Familiarity with property maintenance, construction processes, and relevant regulations, ensuring compliance and quality standards.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook), leveraging technology to enhance productivity and efficiency.
In return for your expertise and dedication, we offer:
Benefits- A competitive salary up to £33,000 + package, including a car allowance and 8% pension contribution.
- A comprehensive health and wellness program, promoting employee well-being and job satisfaction.
- Ongoing opportunities for professional development, empowering you to grow and succeed in your career.
- A collaborative and supportive work environment, valuing teamwork and open communication.
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