Customer Service Associate

4 weeks ago


Cirencester, Gloucestershire, United Kingdom John Lewis Partnership Full time
Job Summary:

To deliver exceptional customer service and support the success of our store, we are seeking a highly motivated and customer-focused individual to join our team as a Supermarket Assistant.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Assist customers with their shopping needs, including answering questions, locating products, and processing transactions.
  • Maintain a clean and organized store environment, including restocking shelves, sweeping floors, and performing other tasks as needed.
  • Work collaboratively with other team members to achieve sales and customer service goals.
  • Participate in ongoing training and development to improve skills and knowledge.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.

Benefits:

  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Discounts on store merchandise and services.
  • Access to employee discounts and perks.

At the John Lewis Partnership, we value our employees and strive to create a positive and inclusive work environment. We are an equal opportunities employer and welcome applications from diverse candidates.



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