Customer Service Host

2 weeks ago


Cirencester, Gloucestershire, United Kingdom Fullers Full time
Transform Your Career as a Customer Service Host

In our picturesque location along the River Coln, we're looking for friendly and enthusiastic individuals to join our team as Customer Service Hosts.

This role is perfect for those who enjoy interacting with people, are passionate about delivering exceptional customer service, and have a keen eye for detail. As a key member of our front-of-house team, you will be responsible for creating memorable experiences for our guests, ensuring their comfort and satisfaction from arrival to departure.

We offer a supportive environment that fosters growth and development, with opportunities to learn new skills and take on additional responsibilities. Our 25% discount on food and drink, increasing to 30%, 35%, and 40% after one year, three years, and five years respectively, is just one of the many perks you'll enjoy.

Your daily tasks may include:

  • Welcoming guests and responding to their needs in a timely and courteous manner
  • Providing clear information about our menu, promotions, and events
  • Managing cash handling and operating Point of Sale systems efficiently
  • Collaborating with colleagues to ensure seamless service delivery

As a Customer Service Host, you'll thrive in an atmosphere where individuality is celebrated, and teamwork is encouraged. If you're someone who takes pride in your work, enjoys working in a fast-paced environment, and is eager to develop your skills, this could be the perfect opportunity for you.

To succeed in this role, you should possess excellent communication skills, a positive attitude, and the ability to multitask effectively. A passion for delivering exceptional customer service, combined with a keen eye for detail, is essential. If you're a people person who loves making a difference, we'd love to hear from you.

A competitive salary of £21,000 - £22,000 per annum, depending on experience, plus benefits, makes this an attractive package for those seeking a rewarding career in hospitality.



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