Incident Management Specialist
3 days ago
At Diligenta, we are seeking an experienced Incident Management Specialist to join our Corporate Incidents team.
The successful candidate will be responsible for managing corporate incidents across our client base, ensuring timely and efficient resolution while maintaining exceptional customer service standards.
We offer a competitive salary of £20,138-£23,175 per annum, depending on experience, as well as a range of benefits including 33 days' annual leave, private healthcare, and access to career development opportunities.
If you have excellent communication skills, a customer-focused approach, and the ability to work under pressure, we encourage you to apply for this exciting opportunity.
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Incident Management Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Diligenta Full timeJob Summary: We are seeking an experienced Incident Management Specialist to join our team in Edinburgh. As a key member of the Corporate Incidents Senior Management Team, you will be responsible for effectively managing the operational day-to-day activity across multi-site locations, as well as overseeing the Offshore teams.
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Incident Management Specialist
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Worldline Full timeWe are seeking a highly skilled Incident Management Specialist to join our team in Dalgety Bay, Dunfermline. As an Incident Management Specialist, you will play a critical role in driving ITIL incident/judgement management best practice and leading a team of analysts to ensure all service targets and quality standards are met.Key Responsibilities:Manage and...
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Incident Response Specialist
2 days ago
Edinburgh, Edinburgh, United Kingdom Diligenta Full timeJob SummaryWe are seeking a highly skilled Incident Response Specialist to join our Corporate Incidents Team at Diligenta.This is an exciting opportunity to play a crucial role in reviewing and resolving corporate incidents for our clients.
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Incident Resolution Specialist
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Diligenta Full timeAbout DiligentaDiligenta's mission is to deliver exceptional Life and Pensions Administration Services, with a focus on customer satisfaction. Our goal is to transform our clients' operations by providing innovative solutions.Role OverviewWe are seeking an Incident Resolution Specialist to join our Corporate Incidents Team. The successful candidate will play...
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Corporate Incident Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Diligenta Full timeJob SummaryThe Corporate Incident Lead role is a key position at Diligenta, responsible for reviewing and resolving corporate incidents for our clients. This involves investigating and analysing the cause of incidents, planning actions to rectify the issue, and managing the resolution process.Key ResponsibilitiesOwning the project management of individual...
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Incident Resolution Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Diligenta Full timeIncident Administrator Job DescriptionAt Diligenta, we're seeking an Incident Administrator to join our Corporate Incidents team. As an Incident Administrator, you'll play a crucial role in delivering rectification activities for corporate incidents, ensuring they meet client and regulatory expectations while providing exceptional customer service.Your...
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Incident Resolution Specialist
1 week ago
Edinburgh, Edinburgh, United Kingdom Diligenta Full timeRole OverviewDiligenta is seeking a skilled Incident Administrator to join our Corporate Incidents team. As an Incident Administrator, you will be responsible for completing rectification activities for corporate incidents, ensuring timely and accurate delivery to our clients.Key ResponsibilitiesRaising compensation payments and calculating late payment...
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Digital Forensics and Incident Response Team Manager
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Edinburgh, Edinburgh, United Kingdom Lloyds Banking Group Full timeJob Summary">We are seeking a highly skilled Cyber Threat Protection Specialist to lead our Digital Forensics and Incident Response team at Lloyds Banking Group. The successful candidate will be responsible for protecting the organization from cyber threats, leading malware analysis, task managing colleagues, maturing controls, and providing technical...
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Incident Resolution Manager
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Edinburgh, Edinburgh, United Kingdom Sanderson Recruitment Plc Full timeCompany OverviewSanderson Recruitment Plc is a leading provider of recruitment services, helping businesses find the best talent for their teams. Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider.We are driven by a culture that values positive change and development, making us a home for...
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Incident Management Lead, Vice President
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Edinburgh, Edinburgh, United Kingdom Blackrock, Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Incident Management Lead to oversee the effective management of incidents across the EMEA region. The ideal candidate will have a proven track record of managing teams and ensuring that incidents are resolved efficiently.Key ResponsibilitiesLead a team of Incident Managers in coordinating incident...
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Incident Management Lead, Vice President
3 weeks ago
Edinburgh, Edinburgh, United Kingdom undisclosed Full timeAbout this roleWe are seeking a skilled Incident Management Lead to oversee the effective management of incidents across the EMEA region. This role entails line management for a team of Incident Managers, ensuring they are well-supported and equipped to handle incidents efficiently.The Incident Management Lead will be responsible for planning resource...
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Incident Service Management Professional
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Diligenta Full timeCompany Overview: Diligenta is a leading Platform-based Life and Pensions Administration Service provider, striving to be the Best in-class. Customer service is at the forefront of our operations, aiming to transform our clients' businesses.Salary: The annual salary for this role ranges from £43,434-£54,293, depending on experience.Job Description:The...
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Incident Service Team Lead
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Diligenta Full timeIncident Service Leader Role OverviewDiligenta is a leading life and pensions administration service provider, aiming to be the best in class. We're seeking an experienced Incident Service Leader to join our team in Edinburgh, working closely with the Corporate Incidents Senior Management Team.Key Responsibilities:Manage Incident Team Leaders and team...
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Corporate Incident Resolution Expert
3 days ago
Edinburgh, Edinburgh, United Kingdom Diligenta Full timeWe are looking for a highly skilled Corporate Incident Resolution Expert to join our team at Diligenta.The ideal candidate will possess a strong understanding of corporate incident management processes and procedures, with excellent written and verbal communication skills.In return for your expertise, we offer a salary of £20,338-£23,275 per annum, along...
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Case Administrator
2 days ago
Edinburgh, Edinburgh, United Kingdom Diligenta Full timeDiligenta is seeking a talented Case Administrator - Corporate Incidents to join our team.The successful candidate will be responsible for managing corporate incident cases, investigating populations, calculating customer detriment, and updating data on BaNCS.We offer a competitive salary of £20,238-£23,175 per annum, plus a range of benefits including 33...
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Traffic Management Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Egis Group Full timeAt Egis Group, we are seeking a highly skilled Traffic Management Specialist to join our team. As a key member of our Control Room operations, you will be responsible for ensuring the smooth and efficient delivery of traffic management services. Your primary duties will include monitoring the Scottish Trunk Road Network, responding to traffic incidents, and...
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Cybersecurity Operations Specialist
1 week ago
Edinburgh, Edinburgh, United Kingdom abrdn Full timeAbout the Role">This is an exciting opportunity to join abrdn as a Cybersecurity Operations Specialist. We are looking for a highly skilled and experienced individual to work in our Security and Resilience Control Centre (SaRCC). The SaRCC provides global oversight of operational footprint and Travellers, and is the single point of contact and escalation for...
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Regulatory Compliance Specialist
6 days ago
Edinburgh, Edinburgh, United Kingdom HSE Full timeAt HSE, we have an exciting opportunity for a Regulatory Compliance Specialist to join our team.We estimate the salary for this role to be around £40,000 - £60,000 per year.The key responsibilities of this role include:Gathering intelligence about workplaces to inform regulatory decisionsLiaising with SEPA and local authoritiesMaking enquiries into...
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Machinery Risk Management Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom BES Group Full timeRisk Management Specialist OpportunityWe are seeking a highly skilled Machinery Risk Management Specialist to join our team at BES Group. As a leading provider of end-to-end risk management solutions in the UK and Ireland, we pride ourselves on delivering exceptional service and ensuring the safety of our customers' assets.About the RoleCarry out rigorous...
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Cybersecurity Automation Specialist
1 week ago
Edinburgh, Edinburgh, United Kingdom Dell Technologies Full timeWe are seeking a highly skilled Cybersecurity Automation Specialist to join our team at Secureworks. As a Cybersecurity Automation Specialist, you will play a crucial role in enhancing the efficiency of our security operations by automating routine tasks and improving incident response times.About This RoleThis position is ideal for someone with a strong...