Incident Management Specialist

Job Summary: We are seeking an experienced Incident Management Specialist to join our team in Edinburgh. As a key member of the Corporate Incidents Senior Management Team, you will be responsible for effectively managing the operational day-to-day activity across multi-site locations, as well as overseeing the Offshore teams.

Incident Management RoleWe are seeking an experienced Incident Management Specialist to join our team at Worldline Global. As an Incident Management Specialist, you will be responsible for driving ITIL incident management best practice and leading a team of analysts to ensure all team members meet KPIs, service targets, and quality standards.Key...

Incident Management RoleWe are seeking a skilled Incident Management Specialist to join our team at Worldline. As an Incident Management Specialist, you will be responsible for driving ITIL incident management best practices and leading a team of analysts to ensure all service targets and quality standards are met.Key ResponsibilitiesManage and drive ITIL...

Job SummaryWe are seeking a highly skilled Incident Management Specialist to join our team at Worldline. As an Incident Management Specialist, you will be responsible for managing and driving ITIL incident/jeopardy management best practice.Key ResponsibilitiesManage and drive ITIL incident/jeopardy management best practiceLead, coach, and mentor a team of...

Incident Management RoleWe are seeking an experienced Incident Management Specialist to join our team at Worldline. As an Incident Manager, you will be responsible for driving ITIL incident management best practices and leading a team of analysts to ensure all service targets and quality standards are met.Key ResponsibilitiesManage and drive ITIL incident...

As an Incident Management Specialist at Worldline, you will be responsible for driving ITIL incident/jeopardy management best practice. You will lead, coach, and mentor a team of analysts to ensure all team members meet KPIs, service targets, and quality standards.Key Responsibilities:Manage and drive ITIL incident/jeopardy management best practiceLead,...

Incident Resolution SpecialistDiligenta is seeking a skilled Incident Resolution Specialist to join our Corporate Incidents Team. As an Incident Resolution Specialist, you will play a crucial role in reviewing and resolving corporate incidents for our clients.Key Responsibilities:Investigate and analyze the root cause of corporate incidentsPlan and implement...

Incident Resolution SpecialistDiligenta is seeking an Incident Resolution Specialist to join their Corporate Incidents team. As an Incident Resolution Specialist, you will be responsible for completing rectification activities for corporate incidents, ensuring they are delivered in line with client and regulatory expectations.Key Responsibilities:Raising of...

Incident Resolution SpecialistWe are seeking an Incident Resolution Specialist to join our Corporate Incidents team at Diligenta. As an Incident Resolution Specialist, you will be responsible for completing rectification activities for all corporate incidents for our clients, ensuring they are delivered in line with client and regulatory expectations, while...

About the RoleDiligenta is seeking a skilled Incident Resolution Specialist to join our Corporate Incidents Team. As an Incident Resolution Specialist, you will play a crucial role in reviewing and resolving corporate incidents for our clients.Key ResponsibilitiesInvestigate and analyze the root cause of corporate incidentsPlan and implement actions to...

Corporate Incident Resolution SpecialistAbout the RoleDiligenta is seeking a skilled Corporate Incident Resolution Specialist to join our team. As a key member of our Corporate Incidents team, you will be responsible for reviewing and resolving corporate incidents for our clients.Key ResponsibilitiesInvestigate and analyze the cause of corporate...

Job SummaryDiligenta is seeking a skilled Corporate Incident Resolution Specialist to join our team. As a key member of our Incident Management team, you will be responsible for reviewing and resolving corporate incidents for our clients.Key ResponsibilitiesInvestigate and analyze the cause of corporate incidents and plan actions to rectify the issue.Manage...

Incident Resolution SpecialistAt Diligenta, we're committed to delivering exceptional customer service and ensuring our clients' operations are transformed. As an Incident Resolution Specialist, you'll play a vital role in completing rectification activities for corporate incidents, ensuring they meet client and regulatory expectations. Your main purpose...

Incident Resolution SpecialistDiligenta's vision is to be acknowledged as a leading provider of platform-based life and pensions administration services. Our customer-centric approach is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture...

Job SummaryThe Corporate Incident Lead role is a key position at Diligenta, responsible for reviewing and resolving corporate incidents for our clients. This involves investigating and analysing the cause of incidents, planning actions to rectify the issue, and managing the resolution process.Key ResponsibilitiesOwning the project management of individual...

Incident Administrator Job DescriptionAt Diligenta, we're seeking an Incident Administrator to join our Corporate Incidents team. As an Incident Administrator, you'll play a crucial role in delivering rectification activities for corporate incidents, ensuring they meet client and regulatory expectations while providing exceptional customer service.Your...

Incident Service ManagerAt Diligenta, we're seeking an experienced Incident Service Manager to join our team in Edinburgh. As a key member of our Corporate Incidents Senior Management Team, you'll be responsible for effectively managing the operational day-to-day activity across multi-site locations, including oversight of our Offshore teams.Key...

Incident Service ManagerAbout the RoleDiligenta is seeking an experienced Incident Service Manager to join our team in Edinburgh. As a key member of the Corporate Incidents Senior Management Team, you will be responsible for managing the operational day-to-day activity across multi-site locations, including oversight of our Offshore teams.Key...

Incident Service LeaderAbout the RoleWe are seeking an experienced Incident Service Leader to join our team in Edinburgh. As a key member of the Corporate Incidents Senior Management Team, you will be responsible for managing the operational day-to-day activity across multi-site locations, including oversight of our Offshore teams.Key ResponsibilitiesManage...

Incident Administrator RoleDiligenta is a leading provider of life and pensions administration services. We're seeking an Incident Administrator to join our Corporate Incidents team.As an Incident Administrator, you will be responsible for completing rectification activities for corporate incidents, ensuring they meet client and regulatory expectations. You...