Quality Assurance Specialist

5 days ago


Helensburgh, Argyll and Bute, United Kingdom Capita Full time

About the Role

We are seeking a highly skilled Quality Assurance Specialist to join our team at Capita. As a Quality Assurance Specialist, you will play a critical role in ensuring the delivery of high-quality training solutions to our clients.

Key Responsibilities

  • Conduct thorough audits and assessments to identify areas for improvement in training materials and processes.
  • Collaborate with cross-functional teams to develop and implement quality assurance strategies and procedures.
  • Provide expert guidance and support to training teams to ensure compliance with quality standards.
  • Develop and maintain quality metrics and reporting to track progress and identify areas for improvement.
  • Contribute to the development of training programs and materials that meet the needs of our clients.

Requirements

  • Proven experience in quality assurance, quality control, or auditing.
  • Strong knowledge of quality management systems and standards.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong analytical and problem-solving skills.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Access to cutting-edge technology and tools.

About Capita

Capita is a leading provider of business process management and integrated professional services. We help our clients achieve their goals by providing innovative solutions and expert advice.



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