IT Systems Engineer for Global Entertainment Company

2 weeks ago


London, Greater London, United Kingdom United Talent Agency Full time

About the Role

We are seeking a highly skilled IT Systems Engineer to join our team at United Talent Agency, one of the leading global entertainment companies. This is an exciting opportunity to work with a dynamic team and contribute to the success of our organization.

Job Summary

  • Provide IT support in a heterogeneous environment (Windows and Mac) with a focus on deployment, security, user management, and automation.
  • Co-manage Intune Autopilot and Jamf images for deployment in a fast-growing environment.
  • Administer core business applications, including Windows OS, MacOS, Office 365, Box, Slack, ServiceNow, and Zoom Room VC systems.

Responsibilities

  1. Define and document best practices and support procedures.
  2. Provide occasional after-hours support for Tier 3 related emergencies and weekend maintenance actions when needed.
  3. Provide Tier 3 support as the last tier of escalation.
  4. Maintain asset inventory and configuration documentation.
  5. Accept direction and developmental guidance from supervisor.
  6. Work overtime/extended hours as required.
  7. Collaborate with individuals at all levels.

Requirements

  • 5+ years of experience working in a similar role supporting IT Systems.
  • Bachelor's degree in a related field or equivalent experience.
  • Microsoft Cloud Platform (Azure, Office 365, Azure AD Premium).
  • Advanced knowledge of desktop Operating Systems (Windows 10 and macOS).
  • Experience with Jamf enterprise management software and Microsoft Intune management.
  • Group Policy design and configuration.
  • Active Directory/LDAP user and group administration.
  • Extensive experience using SCCM / Intune Azure / Jamf for software deployments and patch management.
  • Strong analytical, leadership, problem-solving, organizational, and planning skills.

About UTA

United Talent Agency unites ideas, opportunities, and talent. Our company represents some of the world's most iconic artists, creators, and changemakers. We offer competitive benefits, programs to support well-being, and a collaborative environment where you can grow professionally.

Estimated Salary Range:$120,000 - $180,000 per year.



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