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Security Team Lead

1 month ago


Bury St, Suffolk, United Kingdom OCS Group Full time

A key member of the Operational team responsible for managing a team of Security Officers to ensure the highest level of security and safety of both customer buildings and personnel is met.

We are recruiting a Security Professional based on site at His Majesty's Court & Tribunal Service building. No experience is required as full training is provided, just a positive customer service approach to everything you do.

You will effectively supervise on a day-to-day basis the operation of the security team, ensuring that an exceptional end-to-end service is provided as per contract requirements. You will ensure that all assigned tasks are completed in a professional and timely manner and all relevant legislation is adhered to.

Your day will consist of delivering unrivalled customer service in the meeting and greeting of all Court users within a unique environment, while monitoring and securing the building.

If you're interested in learning more about this unique job working within a prestigious environment, please apply.

You will be working Monday to Friday, set hours per week, with flexible and part-time hours if required. There is no weekend or night work, but we can often offer overtime on a Saturday, Sunday, and Bank holidays.

The weekends will be paid at a generous rate of 1.5x for Saturdays and 2x for Sundays, alongside a rate of 1.5x for weekday overtime outside of normal court operating times.

Main Duties:

  • Supervising the security team, providing exceptional first line manned guarding to the assigned contract
  • Ensuring that all duties carried out in an honest, ethical, and professional manner
  • To provide exceptional level of service to all staff and visitors to the site
  • To be a point of contact for all emergency situations
  • To operate and control the CCTV system
  • To ensure regular patrols of the site while ensuring all standards are maintained
  • Duty manager cover on weekends on rotation
  • To manage team rotas and Timegate systems
  • Ensuring compliance with all identified legislation, i.e. H&S, SIA Licensing & Risk Assessments

Personal Characteristics/Attributes:

  • Excellent communication skills both written & verbal
  • Ability to work on own initiative
  • Ability to work effectively within a team
  • A professional demeanour

What will you get in return?

  • A pension scheme- to save for the future - eligibility rules apply
  • Access to high street discounts
  • Access to low interest loans
  • Recognition scheme 'OCS Stars'- monetary rewards given to top performers
  • Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme
  • Long Service Awards
  • Cycle to work scheme- discounted bicycles
  • Access to our Employee Assistance Programme- 24-7 Wellbeing Support