Team Lead Position

2 weeks ago


Bury St, Suffolk, United Kingdom Greene King Full time

Purpose of the Role


The purpose of this role is to oversee and lead the team to ensure excellent customer service, efficient operations, and a positive work environment.



Key Responsibilities

  • To provide customers with an exceptional experience through attentive service, timely responses, and a welcoming atmosphere.
  • To deputize for management and address any issues that arise in their absence, ensuring continuity and maintaining high standards.
  • To coordinate and organize the team during busy shifts, streamlining processes and ensuring everything runs smoothly.
  • To maintain a safe, legal, and clean bar environment, addressing any concerns promptly and efficiently.


Requirements


We are seeking a skilled and experienced individual who can:



  • Demonstrate attention to detail, ensuring every drink is prepared to perfection.
  • Serve as a role model for the team, providing guidance on delivering excellent service and creating a warm welcome for customers.
  • Show adaptability and think critically to resolve challenges and meet changing demands.
  • Maintain a positive attitude, collaborating effectively with colleagues to achieve shared goals.


Benefits

  • A competitive salary, which includes a pension contribution.
  • The opportunity to develop your career across our well-established brands, taking advantage of training and development at every level.
  • Discounts on food and drink at all of our brands (33% for you and 15% for your loved ones).
  • Access to an employee assistance program, offering support for mental health, wellbeing, financial, and legal matters.
  • Discounts on stays at Greene King Inns and hotels (50% for you and 25% for your loved ones).
  • Early wage access through Wage Stream, allowing you to manage your finances more effectively.
  • Retail discounts, including savings at Superdrug and exclusive deals with mobile providers.


About Us

We are Greene King, a renowned hospitality company with a long history of excellence. Our goal is to provide outstanding experiences for our customers, while also supporting the growth and success of our employees.


This role offers the chance to be part of a dynamic team, where you can learn, grow, and thrive in a fast-paced environment. If you are motivated, enthusiastic, and dedicated to delivering exceptional service, we would love to hear from you.



Salary: £23,000 - £27,000 per annum (dependent on location and experience), plus benefits.



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