Customer Experience Leader

4 days ago


London, Greater London, United Kingdom Wearemapp Full time

As a Customer Experience Leader at Wearemapp, you will be responsible for delivering exceptional customer experiences across our portfolio of properties.

With a strong focus on occupier satisfaction, you will work closely with our team to ensure that our spaces are tailored to meet the needs of our customers.

You will be the face of RE-DEFINED, our flexible workspace brand, and will be responsible for creating a warm and welcoming atmosphere that makes our customers feel valued and supported.

This role requires a self-motivated and diligent individual who can think creatively and identify opportunities to enhance services and occupier satisfaction.

Key responsibilities include occupier on-boarding, day-to-day supplier relationships, sales performance and ensuring our space is safe and compliant.

The ideal candidate will have at least 2 years' experience in a similar role and possess excellent communication and interpersonal skills.

We offer a competitive salary range of £32,000 to £38,000 per annum, depending on experience, and a great benefits package.



  • London, Greater London, United Kingdom TOCA Social Full time

    Customer Experience Leader OpportunityAre you a passionate Customer Experience Leader looking for a new challenge? We have an exciting opportunity for a Customer Experience Leader to join our team at TOCA Social. In this role, you will be responsible for delivering exceptional customer experiences and ensuring that our guests have an unforgettable...


  • London, Greater London, United Kingdom Amazon Full time

    Job Title: Customer Experience LeaderWe are seeking an experienced leader to join our Strategy & Integration team in the EU Customer Expansions space. As a Customer Experience Leader, you will be responsible for translating Amazon's long-term vision into operational program plans that drive business growth and customer satisfaction.Key...


  • London, Greater London, United Kingdom The Foschini Group TFG London Full time

    The Foschini Group / TFG London is a London-based style destination known for timeless design, curating must-have pieces, and wardrobe signatures that elevate the everyday. As a Customer Experience Leader, you will play a crucial role in capturing the spirit of modern dressing distinctively and empowering us with a strong sense of independence and...


  • London, Greater London, United Kingdom Screwfix Full time

    Screwfix is seeking a Customer Experience Leader to drive sales growth and improve customer satisfaction in our stores. As a key member of our retail team, you'll be responsible for delivering exceptional customer experiences, achieving sales targets, and leading by example.Requirements:Experience as a supervisor or duty manager in a fast-paced retail...


  • London, Greater London, United Kingdom Resourcing Group Full time

    As a Customer Experience Leader at Resourcing Group, you will play a vital role in overseeing and enhancing the overall experience customers have. This position is nationwide with regular meetings in our Reading head office.Key Responsibilities:Implementing customer-centric strategies and initiatives to drive engagement.Identifying areas for improvement and...


  • London, Greater London, United Kingdom Kroo Ltd Full time

    At Kroo Ltd, we're passionate about providing exceptional customer experiences. As a Customer Experience Leader, you'll be responsible for driving the strategic and operational leadership of our customer operations team. You'll play a crucial role in setting service standards, refining processes, and fostering a culture of continuous improvement.You'll...


  • London, Greater London, United Kingdom Affinity Petcare Full time

    Nature's Menu is looking for a talented Customer Experience Leader to join our Direct-to-Consumer team. As a key member of our small, dynamic team, you will make an immediate impact from day one. With a passion for building brands and driving customer-centric growth, you will be responsible for leading customer acquisition across digital and offline...


  • London, Greater London, United Kingdom The Barton Partnership Full time

    Job DescriptionWe are seeking a highly motivated and experienced Customer Experience Leader to join our team at The Barton Partnership. In this role, you will lead the vision and strategy for the end-to-end customer experience, with an obsessive focus on a customer-first approach.As a key member of our leadership team, you will be responsible for building...


  • London, Greater London, United Kingdom The Barton Partnership Full time

    Job Title: Customer Experience LeaderAbout the Role:We are seeking a highly motivated and experienced Customer Experience Leader to join our team at The Barton Partnership. As a key member of our leadership team, you will be responsible for leading the vision and strategy for the end-to-end customer experience.Responsibilities:Develop and implement a...


  • London, Greater London, United Kingdom JAM IT Consultancy Ltd Full time

    We are seeking a highly skilled Customer Experience Leader to join our team at JAM IT Consultancy Ltd. This is an exceptional opportunity for a seasoned professional to lead our customer-facing technical teams and drive service excellence.About the RoleThe successful candidate will be responsible for developing and implementing a customer-centric culture...


  • London, Greater London, United Kingdom The Boots Company PLC Full time

    About The RoleThe Store Operations Specialist will play a key part in driving business growth, customer care, and sales. Reporting into the Store Manager, this role assists in customer experience, sales, and business KPIs. Key responsibilities include delivering a sustainable retail platform, ensuring stock availability, controlling costs, and meeting...


  • London, Greater London, United Kingdom Clermont Hotel Group Full time

    Are you a motivated and ambitious individual looking for a new challenge? Do you have a passion for delivering exceptional customer experiences? If so, we would love to hear from you!About the OpportunityWe are seeking a Customer Experience Leader to join our team at the Clermont Hotel Group. This is an exciting opportunity to lead our Food and Beverage team...


  • London, Greater London, United Kingdom Akeneo: The Product Experience Company Full time

    At Akeneo, the Product Experience Company, we are seeking an exceptional Senior Customer Experience Operations Analyst to join our team. This is a pivotal role in enhancing the efficiency and effectiveness of our Customer Success and Professional Services teams.Job DescriptionWe are looking for a skilled professional with +3 years of experience in revenue...


  • London, Greater London, United Kingdom Acre Software Full time

    Welcome to Acre Software, where you can make a real impact on the mortgage market! We're looking for a seasoned Customer Experience Growth Leader to join our team and take ownership of our Core Success team. As a leader, you'll focus on scaling the team, ensuring they deliver exceptional service, and contribute to our customers' satisfaction.You'll oversee...


  • London, Greater London, United Kingdom Pivotal London Full time

    About the RoleAs a Customer Experience Leader, you will play a key part in shaping and driving CRM strategy across international markets.This is an exciting opportunity for a driven and experienced professional to join Pivotal London and contribute to the company's transformation journey.You will be responsible for leading initiatives to boost sales and...


  • London, Greater London, United Kingdom United Parcel Service of America, Inc Full time

    About the RoleThis Digital Customer Experience Leader position is responsible for managing the operational activities of an underwriting team across multiple product lines, supporting risk management activities to assess customer and portfolio risks. The ideal candidate will have strong analytical skills and be able to drive continuous improvement within the...


  • London, Greater London, United Kingdom Social Pub And Kitchen - Stonegate Group Full time

    About the OpportunitySocial Pub And Kitchen is a unique and vibrant venue in the heart of the city, renowned for its excellent beer selection and fresh food offerings. As a Front of House Team Leader, you will have the opportunity to work in a fast-paced and dynamic environment, delivering exceptional customer experiences and driving business growth.This is...


  • London, Greater London, United Kingdom Exclaimer Full time

    Exclaimer is seeking an accomplished professional to take on the challenge of leading our global customer experience team as our new Global Customer Experience Leader. In this critical role, you'll be responsible for driving customer satisfaction, improving operational efficiency, and contributing to the company's overall success.About the Opportunity:This...


  • London, Greater London, United Kingdom Love Success Recruitment Full time

    Growth-Focused Customer Experience Executive NeededLeverage your expertise in driving growth and excellence by joining our team as a Head of Customer Services Management. As a seasoned leader, you will oversee the development and refinement of our customer support operating model, ensuring seamless alignment with our client-centric mission.Key...


  • London, Greater London, United Kingdom Darktrace Full time

    Are you a seasoned leader looking for a new challenge? We are seeking a Leader in Customer Experience and Growth to join our Customer Success UK&I team.The ideal candidate will have experience in enterprise software sales, pre-sales or customer success in a leadership role, ideally with a focus on account management and retention. They will possess deep...