Receptionist

2 days ago


Worcester Park, Greater London, United Kingdom Rodericks Dental Full time

About the Role

We are seeking a highly skilled and customer-focused Receptionist to join our team at Rodericks Dental Partners. As a Receptionist, you will be the first point of contact for every customer, providing a warm and welcoming experience that sets the tone for their visit.

Key Responsibilities

  • Provide exceptional patient care and support, ensuring a smooth and efficient experience for all patients.
  • Manage patient diaries and schedules, ensuring timely and accurate appointments.
  • Work closely with the team to understand and promote the full range of NHS and private treatment options available within the practice.
  • Process patient payments and chase outstanding debt, maintaining accurate records and ensuring compliance with practice policies.
  • Liaise with dental laboratories, supply companies, and other organizations to ensure seamless communication and service delivery.

Requirements and Skills

  • Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues alike.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to work in a fast-paced environment, remaining calm and composed under pressure.
  • Proficiency in IT systems, including SOE software, with a willingness to learn and adapt to new technologies.
  • Strong attention to detail and ability to maintain accurate records and reports.
  • Excellent team player, with a positive and resilient attitude.

About Us

Rodericks Dental Partners is a dynamic and forward-thinking dental practice, committed to delivering exceptional patient care and service. We offer a comprehensive range of NHS and private treatment options, and are dedicated to providing a supportive and inclusive work environment for our team members.



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