Customer Service Representative

4 days ago


Tamworth, Staffordshire, United Kingdom Pertemps Tamworth Full time
About the Role

We are seeking a highly motivated and enthusiastic Customer Service Support to join our team at Pertemps Tamworth. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Handle inbound and outbound calls to schedule installation appointments with customers
  • Manage and update appointment schedules on our in-house booking system
  • Address customer inquiries and concerns, providing solutions or escalating issues as necessary
  • Maintain a high level of professionalism and customer service during all interactions
Requirements
  • Strong communication skills both verbal and written
  • Computer literate; Proficient on all Microsoft packages
  • Ability to work effectively as part of a team
  • Positive attitude and a commitment to delivering outstanding customer service
What We Offer

We offer a competitive salary, full training, and the opportunity to work in a dynamic and rapidly growing business. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.



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