Duty Manager Lead

4 weeks ago


Sheffield, Sheffield, United Kingdom SSP Group Full time
Job Title: Duty Manager

Are you a motivated leader with a passion for fostering success in a fast-paced environment? Do you thrive in a challenging yet rewarding atmosphere? We're seeking a Duty Manager to join our dynamic team at SSP Group.

About the Role:
  • Lead by example in creating a clean, welcoming atmosphere that surpasses customer expectations.
  • Guide and support colleagues, maintaining a safe working and dining environment.
  • Coordinate team efforts, overseeing unit operations and ensuring operational excellence.
  • Focus on operational efficiency, staying informed about unit performance and championing improvements.
  • Recognise and celebrate exceptional service within the team, promoting inclusivity and motivation.
Why Join SSP Group?
  • Enjoy 75% discount on meals while on shift.
  • Employee Discounts: up to 50% off various SSP brands and franchises across the UK.
  • Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units.
  • Flexible Scheduling: to accommodate various lifestyles, we promote work-life balance.
  • Continuous Growth: access award-winning training, apprenticeships and development programs.
  • Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
  • Culture: we value diversity and inclusion at SSP Group, with various networks to support you.
  • Activities: Barista Competition, Millie's Cookies Ice off Challenge, Superstars Recognition.
  • Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates.
Requirements:
  • At least 1 year experience working as a supervisor in hospitality or retail.
  • Strong leadership skills, with the ability to motivate and guide colleagues.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment, with a focus on operational efficiency.

SSP Group is an equal opportunity employer, seeking to recruit and retain talented individuals from a variety of backgrounds, skills and perspectives.


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