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Duty Manager Lead

1 month ago

Sheffield, Sheffield, United Kingdom SSP Full time
About the Role:

As a Duty Manager at SSP, you will be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations. You will guide and support your colleagues, maintaining a safe working and dining environment while being the go-to person for day-to-day queries. Your focus will be on operational efficiency, staying informed about unit performance, championing improvements, and simplifying operations.

Key Responsibilities:
  • Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations.
  • Guide and support your colleagues, maintaining a safe working and dining environment.
  • Coordinate team efforts, overseeing the unit's opening and closing, ensuring operational excellence.
  • Focus on operational efficiency, staying informed about unit performance, championing improvements, and simplifying operations.

What You'll Need:
  • At least 1 year experience working as a supervisor in hospitality or retail role.
  • Excellent communication and leadership skills.
  • Able to work in a fast-paced environment.

Why SSP?
  • 75% discount on your meal while on shift.
  • Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
  • Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units.
  • Help@Hand App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
  • Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
  • Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career.
  • Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
  • Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you.
  • Activities: Barista Competition, Millie's Cookies Ice off Challenge, Superstars Recognition.
  • Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.