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Duty Manager Lead

4 weeks ago

Sheffield, Sheffield, United Kingdom SSP Full time
Job Description:

As a Duty Manager at SSP, you will be responsible for creating a clean and welcoming atmosphere that exceeds customer expectations. You will guide and support your colleagues, maintaining a safe working and dining environment, and be the go-to person for day-to-day queries.

Key Responsibilities:
  • Take charge of creating a clean and welcoming atmosphere that surpasses customer expectations.
  • Guide and support your colleagues, maintaining a safe working and dining environment.
  • Coordinate team efforts, overseeing the unit's opening and closing, ensuring operational excellence.
  • Focus on operational efficiency, staying informed about unit performance, and championing improvements.
  • Recognize and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
Requirements:
  • At least 1 year experience working as a supervisor in hospitality or retail role.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment.
What We Offer:
  • Competitive pay rates.
  • 75% discount on meals while on shift.
  • Employee discounts on various SSP brands and franchises.
  • Flexible scheduling to accommodate various lifestyles.
  • Continuous growth opportunities through training and development programs.