Technical Support Specialist
5 days ago
Job Title: Level 2 Field Engineer
We're seeking a skilled Level 2 Field Engineer to join our team at Excis Compliance. You'll provide hands-on support for PCs, peripherals, and network systems, helping end-users resolve technical issues and ensuring seamless operations.
Key Responsibilities:
- Provide onsite and desk-side support.
- Troubleshoot and resolve technical issues with PCs, printers, and mobile devices.
- Support video conferencing, meeting rooms, and backup systems.
- Assist with data center equipment and routine maintenance.
Requirements:
- ~3+ years of onsite IT support experience.
- ~ Strong knowledge of Windows 7/10, Microsoft Office, and mobile devices.
- ~ Familiarity with SCCM and hands-on data center support.
- ~ Excellent communication skills in English.
Preferred Certifications:
- CompTIA A+, Network+; Microsoft MCP, MCSE (in progress or completed).
At Excis Compliance, you'll have the opportunity to work in a dynamic environment, build your technical skills, and deliver exceptional customer support.
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