Case Management Officer

4 weeks ago


Banbury, Oxfordshire, United Kingdom CITIZENS ADVICE WEST NORTHAMPTONSHIRE AND CHERWELL LTD Full time

The Role

Citizens Advice West Northamptonshire and Cherwell Ltd is seeking a highly motivated and experienced Case Manager to join our team. In this role, you will be responsible for managing project work queues, delivering benefits casework and advice to clients via digital channels and face-to-face interactions.

About Us

We are a leading charity providing free, confidential advice to individuals in need. Our mission is to help people overcome challenging situations and achieve their goals. We offer a supportive and inclusive work environment, with opportunities for professional development and growth.

Key Responsibilities

You will be responsible for attending outreach locations in West Northants and Cherwell to provide services, working collaboratively with our team to deliver high-quality services to our clients. You must possess excellent communication and interpersonal skills, with the ability to work independently and as part of a team.



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