Case Management Specialist
3 weeks ago
Job Description
CITIZENS ADVICE WEST NORTHAMPTONSHIRE AND CHERWELL LTD is looking for a Case Management Specialist to join our team. This is a challenging and rewarding role that requires strong organisational and communication skills.
Responsibilities
The successful candidate will be responsible for:
- Managing multiple project work queues and reporting on case status to the Group Manager
- Delivering benefits casework and advice to clients through various channels
- Attending outreach locations in West Northants and Cherwell as required to deliver a service at various locations
Skills and Qualifications
To be considered for this role, you will need:
- A strong understanding of benefits policy and procedures
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Salary and Benefits
We offer a competitive salary of £24,000 - £26,000 per annum, depending on experience. You will also receive a range of benefits, including:
- Pension scheme
- Life insurance
- Annual leave entitlement
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