Night Front Desk Representative
2 days ago
Unlock Your Potential as a Night Front Desk Agent at The Standard Hotel
The Standard Hotel is a vibrant and inclusive destination that embodies the spirit of cultural life and creative attitude. We're seeking a dynamic and engaging Night Front Desk Agent to join our team and bring our properties to life.
Your Role
As a Night Front Desk Agent, you will be the face of our hotel, providing exceptional customer service and ensuring a seamless experience for our guests. You will be responsible for managing front desk operations, handling guest inquiries, and maintaining a high level of organization and attention to detail.
Requirements
- A proven background in a customer-facing role, preferably in a similar lifestyle or boutique hotel sector
- A flexible approach to working hours, with the ability to work shifts including evenings, nights, and weekends
- Exceptional administration and organization skills, with a keen eye for detail
- Fluency in English, with the ability to communicate effectively with guests from diverse backgrounds
- Experience with Opera PMS is required
Benefits
- Meals on duty
- Uniform and onsite laundry service
- Pension scheme
- Life assurance (2 x annual salary)
- Medical assistance, including online GP and physio
- Employee assistance programme with wellbeing service
- Discount platform, including gym
- Worldwide travel discounts via The Standard Advantage platform
- Employee and family rates across all Standard and Bunkhouse properties
- In-house experience programme
- F&B discounts ranging from 25-50%
- Recruitment referral bonus up to £1,000
- Tuition aid scheme and subsidised training
- Season ticket loan and bike 2 work scheme
- Social committee with regular monthly social activities
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