Night Front Desk Supervisor

2 days ago

London, Greater London, United Kingdom Four Seasons Hotels and Resorts Full time

About Four Seasons:

At Four Seasons, we're driven by a passion for delivering exceptional experiences for our guests, residents, and partners. Our team members around the world are the backbone of our success, and we're committed to creating a world-class employee experience that enables them to thrive.

About the Role:

We're seeking a Night Front Desk Supervisor to join our Front Office team at Four Seasons Hotel London at Park Lane. As a key member of our team, you'll be responsible for leading the front desk during night shifts, ensuring seamless guest registration, and providing exceptional service to our guests.

Your Key Responsibilities:

  • Lead the front desk team during night shifts, ensuring efficient guest registration and check-in processes.
  • Respond to and resolve a wide range of guest requests, providing personalized recommendations and touches to enhance their experience.
  • Collaborate with the Front Office team to ensure seamless communication and service delivery.

What We Offer:

  • A competitive salary package, including hotel service charge and salary.
  • A bonus scheme that rewards your hard work and dedication.
  • Excellent training and career development opportunities to help you grow with our company.
  • A range of benefits, including complimentary nights at Four Seasons hotels and resorts, free meals, and holiday entitlement.

Join Our Team:

We're looking for a talented and motivated individual who shares our passion for delivering exceptional service and creating unforgettable experiences. If you're passionate about hospitality and have a keen eye for detail, we'd love to hear from you.

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