Night Front Desk Supervisor
1 week ago
About Four Seasons:
At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.
About the Role:
We're seeking a Night Front Desk Supervisor to join our Front Office team at Four Seasons Hotel London at Park Lane. As a key member of our team, you'll be responsible for leading the front desk during night shifts, ensuring seamless guest registration, and providing personalized service to our guests.
Your Key Responsibilities:
- Lead the front desk team during night shifts, ensuring excellent guest service and resolving any issues that may arise.
- Welcome and register guests, explaining hotel amenities and services, and establishing credit or method of payment.
- Respond to and resolve a wide range of guest requests, adding personal touches and recommendations to enhance their stay.
What We Offer:
- A competitive salary package, including hotel service charge and salary.
- A bonus scheme, offering up to 5% of your salary per annum.
- A 40-hour working week, with opportunities for career development and growth.
- Complimentary nights at Four Seasons Hotels and Resorts around the world.
- Free meals, uniform dry cleaning, and access to our Employee Experience program.
Join Our Team:
We're looking for a talented and dedicated individual to join our team. If you're passionate about delivering exceptional guest experiences and have a strong commitment to luxury service, we'd love to hear from you.
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