Oncology Department Coordinator
1 month ago
About the Role
We are seeking an experienced Oncology Coordinator to join our team at Nuffield Health Wolverhampton Hospital. As an Oncology Coordinator, you will play a vital role in ensuring the smooth operation of our Oncology Department.
Key Responsibilities
- Book all patients' appointments, including clinics and chemotherapy sessions.
- Greet and collect patients from reception and escort them to their appointments.
- Organize and prepare consultant clinics, including arranging port insertions, blood transfusions, and other relevant procedures.
- Chase CT, MRI, and PET scan appointments and results.
- Update the COSHH folder and maintain accurate records.
- Answer telephone calls and direct patient queries to the relevant person or department.
- Complete GP discharge summaries from IQEMO.
- Minute meetings and ensure all notes are filed and archived accordingly.
- Liaise with consultants and secretaries regarding patients.
Requirements
- Experience in a customer service-focused environment.
- Outstanding communication and customer service skills.
- Approachable, personable, and able to adapt to different situations.
- A team player with exceptional planning and organization skills.
- Excellent attention to detail.
- Exceptional time-keeping.
- Ability to work in a pressurized environment.
- Flexible and 'can-do' attitude.
- Excellent customer service skills.
- Excellent IT skills, with proven skills in Microsoft Excel, PowerPoint, and Word.
About Us
Nuffield Health is a leading healthcare provider, offering a comprehensive range of medical and surgical services using advanced equipment and facilities. Our highly skilled and caring staff create a relaxed environment to support patients' wellbeing and recovery.
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