Customer Service Coordinator

4 hours ago


Wolverhampton, Wolverhampton, United Kingdom KPI People Full time
Job Title: Customer Service Coordinator

Location: Wolverhampton

Estimated Salary: £14-£15 per hour

About the Role

We are seeking an experienced Customer Service Coordinator to join our team at KPI People in Wolverhampton. As a key member of our customer service team, you will be responsible for meeting and greeting customers, explaining work due to be carried out, and liaising with various teams.

  • Meet and greet customers, ensuring a positive experience from the start.
  • Explain the work that needs to be done in a clear and concise manner.
  • Accurately complete courtesy car insurance paperwork.
  • Keep customers informed about the progress of their work through regular updates and communication.
  • Liaise with the Workshop, Parts Department, Valeting Team, and Drivers to ensure seamless communication and efficient workflow.
  • Invoice customers for work completed and provide explanations for any charges.
  • Quote, introduce, and sell Service Plans to customers.
  • Ensure all Warranty paperwork is correctly completed.
  • Deliver exceptional customer service at all times, providing a high level of satisfaction to our valued customers.
Requirements
  • Previous Service Advisor experience is essential.
  • You should have 2+ years of stable face-to-face Customer Service experience.
  • A full UK driving licence is required.
  • Motor Trade experience is desirable.


  • Wolverhampton, Wolverhampton, United Kingdom Hays Specialist Recruitment Limited Full time

    Senior Customer Service Coordinator OpportunityHays Specialist Recruitment Limited is seeking a highly skilled Senior Customer Service Coordinator to join their team in Wolverhampton. As a Senior Customer Service Coordinator, you will be responsible for providing exceptional administrative support to the helpdesk and operations team, ensuring clients receive...


  • Wolverhampton, Wolverhampton, United Kingdom Robert Walters Full time

    Sales Administrator RoleWe are seeking a skilled Sales Administrator to support our dynamic team at Robert Walters. This role involves coordinating customer orders, maintaining positive relationships with clients, and assisting the Commercial Manager in driving business growth.Your Key Responsibilities:Making telephone sales calls to prospective customers...


  • Wolverhampton, Wolverhampton, United Kingdom Tyman UK & Ireland Full time

    Delivering Exceptional Customer ExperiencesWe are seeking an experienced Customer Service Administrator/ Customer Advisor to join our team in Tyman UK & Ireland. This role involves providing high-quality customer service to key accounts via telephone and email, achieving service targets, and identifying opportunities to enhance customer experience.Deliver...


  • Wolverhampton, Wolverhampton, United Kingdom Moog UK Full time

    Moog UK is seeking a skilled Customer Account Coordinator to join our team in Wolverhampton. As a key member of our Military Aircraft Group Contracts Team, you will be responsible for managing customer accounts and programmes, ensuring compliance with agreed obligations between Moog and its customers.The successful candidate will have excellent communication...


  • Wolverhampton, Wolverhampton, United Kingdom I Need Staff Today Limited Full time

    At I Need Staff Today Limited, we're seeking a highly skilled and enthusiastic Service Operations Coordinator to join our team. Based in the heart of Wolverhampton, our ideal candidate will be responsible for assisting the Service Manager in day-to-day tasks, maintaining clean customer accounts, processing orders, and planning & Scheduling.As a Service...


  • Wolverhampton, Wolverhampton, United Kingdom LA International Full time

    This role is responsible for coordinating and executing field services activities to ensure services provided to customers meet Service Level Agreement (SLA) performance levels.As a Field Service Operations Specialist, you will work within an established team of engineers to deliver high-quality services to customers.Main responsibilities...


  • Wolverhampton, Wolverhampton, United Kingdom Ashdown Group Full time

    We are seeking a highly organized and detail-oriented CUSTOMER RELATIONS COORDINATOR to join our team. In this office-based role, located near the Shropshire/Staffordshire/West Midlands border, you will have the opportunity to develop your skills and experience in the financial services sector.Your key responsibilities will include:Scheduling client...


  • Wolverhampton, Wolverhampton, United Kingdom ENGINEERINGUK Full time

    Job SummaryWe are seeking a highly skilled Field and Volunteer Officer to join our team at ENGINEERINGUK. As a Visiting Services Coordinator, you will play a crucial role in educating customers about TV licences and providing assistance with obtaining one. The successful candidate will have excellent communication skills, a full UK driving licence, and a...


  • Wolverhampton, Wolverhampton, United Kingdom Sja's West Full time

    Event Services CoordinatorAs a key member of our team, you will be responsible for coordinating event services activities on behalf of the unit manager. This will involve liaising with functional specialists and external event organizers as necessary.Key Responsibilities:Organise local event cover under direction of Area Event Lead and Unit ManagerCoordinate...

  • Project Coordinator

    2 weeks ago


    Wolverhampton, Wolverhampton, United Kingdom Comex 2000 UK Ltd Full time

    We are seeking a dedicated Project Coordinator to join our team at Comex 2000 UK Ltd. As a key member of our Programme Management team, you will be responsible for coordinating customer delivery, managing job queues and queries, and providing administrative support to our Programme Managers.Key responsibilities include:End-to-end coordination of customer...


  • Wolverhampton, Wolverhampton, United Kingdom Sja's West Full time

    Company Overview">Sja's West is a leading provider of event services and emergency response solutions. Our team is dedicated to delivering exceptional results in a dynamic and fast-paced environment.Job SummaryWe are seeking an experienced Service Delivery Coordinator to join our team as a Planning Services Team Leader. In this role, you will be responsible...


  • Wolverhampton, Wolverhampton, United Kingdom Next Full time

    We are currently seeking a highly motivated and efficient Delivery Team Member to join our fast-paced store team. This role is an excellent opportunity for individuals who are passionate about providing outstanding customer service and ensuring that our products are available to customers as quickly as possible.About the Role:The successful candidate will...


  • Wolverhampton, Wolverhampton, United Kingdom GP Logistics Full time

    GP Logistics seeks a highly skilled Customer Service Administrator to join its team in Wolverhampton.Salary: £18,000 per year.Job DescriptionThe successful candidate will be responsible for confirming scheduled routes for the week, which includes calling customers to inform them of dates and times the delivery/deliveries are scheduled to go out....


  • Wolverhampton, Wolverhampton, United Kingdom Eurofins UK Food Testing Full time

    Job OverviewWe are seeking a skilled Customer Service Specialist to join our team at Eurofins UK Food Testing. As a key member of our commercial activities, you will be responsible for ensuring our core customer systems are up-to-date and our processes align with local policies.Key Responsibilities:Administer our CRM system, guaranteeing it remains...


  • Wolverhampton, Wolverhampton, United Kingdom Ashdown Group Full time

    A leading financial services company is seeking a Client Services Coordinator to support its team in the West Midlands area.The successful candidate will assist Advisors with business tasks and processing, focusing on client meetings. Key responsibilities include:Making appointments and preparing client meeting packsAnswering and logging client calls, and...

  • Project Coordinator

    1 month ago


    Wolverhampton, Wolverhampton, United Kingdom Comex 2000 UK Ltd Full time

    Project Coordinator Opportunity at Comex 2000 UK LtdWe are seeking a highly organized and detail-oriented Project Coordinator to join our team at Comex 2000 UK Ltd.Key Responsibilities:Coordinate customer delivery from start to finishManage job queues and queries, ensuring timely resolutionInterface with Programme Managers, suppliers, and attend regular...


  • Wolverhampton, Wolverhampton, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player with excellent communication skills and a passion for delivering outstanding customer experiences.Key Responsibilities:Engage with customers through various channels to resolve queries and...


  • Wolverhampton, Wolverhampton, United Kingdom Candy Hoover Group S.r.l. Full time

    Customer Service TechnicianAbout the RoleWe are seeking a skilled Customer Service Technician to join our team in Wolverhampton and surrounding areas. As a Customer Service Technician, you will be visiting customers in their homes to resolve appliance issues.ResponsibilitiesVisit customers in their homes to diagnose and repair appliance issuesManage your...


  • Wolverhampton, Wolverhampton, United Kingdom Artemis Recruitment Consultants Ltd Full time

    Job SummaryWe are looking for a skilled Client Services Coordinator to join our team at Artemis Recruitment Consultants Ltd. The successful candidate will provide administrative support to our financial services team, ensuring efficient operations and delivering excellent client experiences.Key Responsibilities:Supporting the financial services team with...


  • Wolverhampton, Wolverhampton, United Kingdom Tyman UK & Ireland Full time

    Job Title: Customer Service Administrator/ Customer AdvisorJob Description:We are seeking a highly skilled Customer Service Administrator/ Customer Advisor to join our team at Tyman UK and Ireland. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer service and providing solutions to meet the needs of...