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Senior Territory Growth Manager

1 month ago

London, Greater London, United Kingdom Uber Full time

About Uber

Uber is a global leader in mobility and food delivery services, driven by a mission to make transportation and food delivery reliable and accessible to everyone. With operations in over 900 cities worldwide, Uber continues to innovate and redefine how people move and eat.

About The Role

This role sits within the Central London Territories team and is responsible for driving Uber Eats' long-term commercial relationships with some of our top SMB and Mid-Market brands. As a Senior Commercial Account Manager, you'll take complete ownership of your territory - collaborating with partners to help them grow their business sustainably, whilst delivering the best experience to our users, with the goal of making Uber Eats their most loved delivery platform. You'll also collaborate with the Territory Ops Manager to define the strategy of the territory, and the Sales team to help grow Uber Eats' selection of London's favorite restaurants.

Key Responsibilities

  • Manage a portfolio of local favorite London restaurants and be responsible for its growth and profitability.
  • Lead commercial discussions with SMB and Mid-Market partners to build sustainable long-term partnerships.
  • Develop plans in conjunction with your partners to grow their business through adding locations, experimenting with new business models (e.g., delivery-only kitchens), or growing same-location sales (e.g., effective marketing, menu optimization).
  • Generate increased demand onto the app by working with Marketing and Consumer Ops to improve our brand strength and customer funnel, from more top-of-mind awareness to increased conversion on purchase decisions.
  • Drive forward operational improvement with your partners to ensure that together we are delivering the best experience to Uber Eats users.
  • Utilize data-driven decision-making to understand the performance of initiatives and ensure you are effectively prioritizing those with the highest return on investment.

About You

To be successful in this role, you will need:

  • At least 2-3 years of experience in account management or a relevant commercial role.
  • Previous customer-facing experience at executive levels and a track record of outperforming metrics-based business goals.
  • Ability to fuse business, strategy, finance, and legal concepts to lead complex, multifaceted deals.
  • Confident in making data-led decisions and using sound business judgment.
  • Great project manager who can develop detailed joint business plans with our top SMB and Mid-Market partners and consistently deliver above expectations.
  • Strong executive presence and communication skills (verbal and written).
  • Speed, resourcefulness, and a go-getter attitude.

Estimated Salary: £60,000 - £80,000 per year

Location: Central London