Ecommerce Business Development Manager

1 week ago

London, Greater London, United Kingdom Mountain Warehouse Full time
Job Description

We are seeking a highly skilled Ecommerce Business Development Manager to join our team at Mountain Warehouse. This is a challenging and rewarding role that will play a key part in driving the growth and success of our online business.

Responsibilities
  • Analyse and compile accurate reports on trading and KPI performance, drawing insight and making recommendations that drive growth.
  • Pre-empt trading risks and opportunities through data-driven, proactive, recommendations.
  • Responsible for the Marketplace customer journey through the site to improve the conversion, reduce bounce rate and basket abandonment. Using analytics tools to understand the pinch points of customer experience & drive initiative to improve.
  • Input into broader strategy, defining any necessary development goals for the project roadmap.
  • Maintain the marketplace trading calendar and manage promotional and merchandising strategies for the marketplace in collaboration with the wider Ecommerce Trade and Category teams.
  • Work closely with Marketplace seller team to identify and propose brands and products for participation in promotional and social activities, tracking performance and providing feedback.
  • Work alongside the marketing and acquisition & retention teams to maximise performance of promotions, campaigns and seasonal best sellers.
  • Create & optimise marketplace categories through a discoverability perspective, identifying and driving improvements in existing navigation and copy.
  • Provide any ad hoc analysis, using various analytical tools, for insights on any issues or performance and following up on the solutions.
  • Manage the process of sales budgeting from top line numbers to period re-forecast and KPI settings.
  • Work closely with the rest of the marketplace team to drive actions on sellers, provide insight and influence product and seller strategy.
About You

We're looking for someone with a minimum 4 years Ecommerce background in a similar role, preferably with experience of marketplaces. Strong analytical skills with proven experience analysing data to identify trends are essential. Excellent Excel Skills and experience using Power BI and Google Analytics are also required.

You should be detail-oriented with the ability to manage multiple projects and priorities simultaneously. Outstanding written and verbal communication skills are necessary, as is experience working in a high-growth or startup environment. A highly organised and efficient individual who thrives in a busy environment with the ability to adapt to last minute requirements would be ideal.

What We Offer
  • A competitive salary of £50,000 - £60,000 per annum.
  • A holiday allowance of 25 days per year.
  • A staff discount of 50% off all purchases, plus 25% off for family and friends.
  • A pension scheme with employer contributions.

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