Business Support Assistant

4 weeks ago

Worcester, Worcestershire, United Kingdom NHS Herefordshire and Worcestershire Integrated Care Board Full time
Job Summary

NHS Herefordshire and Worcestershire Integrated Care Board (ICB) is seeking a highly motivated and organized Business Support Assistant to join their Corporate Services Team. The successful candidate will provide administrative support to the team, ensuring the smooth operation of the office and providing a professional welcome to visitors.

Main Responsibilities
  • Provide a comprehensive support service to the ICB, including responding to telephone enquiries, dealing with incoming and outgoing mail, and managing the central team inbox.
  • Coordinate office facilities, including regular health and safety checks, organizing maintenance, and raising requisitions and purchase orders.
  • Accurately produce a variety of documents from audio or written draft, using Microsoft Office packages, including Word, Excel, and PowerPoint.
  • Provide secretarial cover for business support colleagues during periods of absence, including annual leave and sickness.
  • Ensure accurate and up-to-date data is recorded on electronic records systems, and that this information is available on request.
About Us

NHS Herefordshire and Worcestershire ICB is a dynamic and forward-looking organization, offering a vibrant place to work, set within the backdrop of some of the country's most beautiful countryside. We provide a supportive and collaborative environment where we work with our staff to provide opportunities for you to reach your full potential and to develop a rewarding career within an exciting and evolving environment.

Person Specification
  • Essential qualifications: 4 GCSE grade 9-4 (including Maths and English Language) or equivalent, NVQ3 in administration or equivalent level of knowledge and experience.
  • Desirable qualifications: RSA 3/OCR Text Production and Word Processing Level 3 (or equivalent standard).
  • Essential experience: experience of monitoring a general inbox on a daily basis, dealing with incoming enquiries by email and telephone, and general office practices, routines, and systems.
  • Desirable experience: experience of setting up meetings and diary management, taking action notes at meetings, and Microsoft Teams and Office 365.
Personal Qualities
  • Essential: enthusiastic and proactive approach to work, ability to deal with challenges and adapt to change, ability to work effectively in a fast-paced working environment, and team worker with the ability to work flexibly with colleagues.

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