Ecommerce Trading Director

2 days ago


Shrewsbury, Shropshire, United Kingdom Austin Fraser Full time

About the Company:

Austin Fraser is a specialist recruitment agency providing high-quality, stylish jewellery that caters to sensitive skin. Their products are hypoallergenic, safe to wear daily, and perfect for various occasions. With a focus on customer satisfaction and experience, they seek an experienced eCommerce Trading Manager to drive online stores' performance and growth.

Job Description
  1. Performance Management: The ideal candidate will be responsible for key metrics such as net revenue, average order value, conversion rates, and overall performance across all websites.
  2. Commercial and Financial Collaboration: Collaborate with Commercial and Financial teams to leverage customer segmentation, marketing insights, and business intelligence to optimize customer activity and buying patterns.
  3. Websites Optimization: Ensure all websites are visually compelling and conversion-focused through engaging content, effective signposting, and seamless product merchandising.
  4. Staying Ahead: Stay informed about eCommerce trends, best practices, and emerging tools, especially in CRO.
  5. Execution and Stakeholder Alignment: Influence and align internal stakeholders and external partners to drive successful execution of eCommerce initiatives.
  6. Customer-First Mindset: Adopt a customer-first mindset to continuously enhance user experience and satisfaction across all touchpoints.


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