Ecommerce Trading Director
2 days ago
About the Company:
Austin Fraser is a specialist recruitment agency providing high-quality, stylish jewellery that caters to sensitive skin. Their products are hypoallergenic, safe to wear daily, and perfect for various occasions. With a focus on customer satisfaction and experience, they seek an experienced eCommerce Trading Manager to drive online stores' performance and growth.
Job Description- Performance Management: The ideal candidate will be responsible for key metrics such as net revenue, average order value, conversion rates, and overall performance across all websites.
- Commercial and Financial Collaboration: Collaborate with Commercial and Financial teams to leverage customer segmentation, marketing insights, and business intelligence to optimize customer activity and buying patterns.
- Websites Optimization: Ensure all websites are visually compelling and conversion-focused through engaging content, effective signposting, and seamless product merchandising.
- Staying Ahead: Stay informed about eCommerce trends, best practices, and emerging tools, especially in CRO.
- Execution and Stakeholder Alignment: Influence and align internal stakeholders and external partners to drive successful execution of eCommerce initiatives.
- Customer-First Mindset: Adopt a customer-first mindset to continuously enhance user experience and satisfaction across all touchpoints.
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