Client Support Professional
1 month ago
We are seeking a Client Support Professional to provide exceptional support to our customers in London, United Kingdom. As the first point of contact, you will be responsible for resolving queries efficiently and providing accurate information about our products and services.
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat.
- Provide timely and effective solutions to customer issues.
- Collaborate with other departments to ensure customer satisfaction.
- Process customer orders and manage account information.
- Maintain accurate records of customer interactions.
Requirements:
- Previous experience in a customer-facing role is preferred.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- Proficiency in Microsoft Office and CRM systems.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment.
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