Healthcare Client Management Leader
4 days ago
SS&C Technologies is seeking a seasoned professional to lead client management in the healthcare sector. This role involves developing a deep understanding of clients' business needs and identifying opportunities to drive service excellence.
About the RoleThe ideal candidate will be responsible for ensuring quality service and operational performance, coordinating with senior management on critical issues, and participating in company policy development.
Key Responsibilities- Service Delivery: Ensure high-quality service and operational performance within established program and delivery standards.
- Client Understanding: Develop an in-depth understanding of clients' business and product installations to identify service needs and drive proactive service mechanisms.
- Cross-Functional Coordination: Collaborate with senior management to address critical cross-departmental issues, removing barriers to operational success.
- Policy Development: Participate in company policy development and implementation.
We are an Equal Employment Opportunity employer and value diversity in the workplace.
Estimated Salary Range:$120,000 - $180,000 per annum
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