Customer Experience Strategist
3 days ago
We are seeking a highly skilled Product Design Lead to join our team at Natwest, where you will play a key role in driving product design excellence across the bank.
As a Product Design Lead, you will be responsible for creating an environment that fosters great business and customer outcomes, establishing and championing product design excellence across the bank.
This is an exciting opportunity to make a real impact through your work, pioneering new research techniques and products that meet the needs of both our business and customers.
The estimated salary for this role is £95,000 - £125,000 per annum, depending on experience.
Responsibilities- Drive our service design agenda, establishing best practices, standards, and processes across digital product design
- Map out entire design systems from scratch and collaborate with stakeholders and the wider team to bring them to life
- Commission and manage research and testing activities using various techniques and tools to elicit user-centric insights
- Promote a culture of continuous improvement aligned with user feedback, performance data, and evolving best practices
- Experience of collaborating with a diverse set of colleagues and partners
- Good communication skills and understanding of how to influence at all levels
- Ability to motivate teams in the ongoing progression of their craft
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Senior Commercial Strategist
3 weeks ago
Salford, Salford, United Kingdom Raytheon Technologies Full timeRaytheon Technologies is seeking an experienced Senior Commercial Strategist to lead the delivery of commercial strategies and solutions for existing business and new business requirements within cross-functional teams. This role requires strong analytical skills, excellent communication abilities, and a deep understanding of complex data and technical...
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Design Systems Strategist
3 weeks ago
Salford, Salford, United Kingdom Bupa Full timeJob Title: Design Systems StrategistAbout the RoleWe're seeking a highly skilled Design Systems Strategist to join our team. As a key member of our design operations, you'll be responsible for establishing and maintaining our digital design system.About YouYou should have a strong understanding of responsive web design, accessibility, and UX methodologies....
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Content Strategist
2 weeks ago
Salford, Salford, United Kingdom Beauty Bay Ltd Full time**Job Overview:**We are seeking a skilled Content Strategist to join our team at Beauty Bay Ltd. This role involves creating engaging and disruptive content for social media platforms, collaborating with teams to develop content strategies, and driving engagement and brand awareness.The ideal candidate has experience in a similar Social Media role, with...
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Product Development Strategist
2 weeks ago
Salford, Salford, United Kingdom Portwest Full timeJob Description: We are looking for a skilled Product Development Strategist to join our team at Portwest. This is an exciting opportunity to drive innovation and growth in our custom product business.Responsibilities: Develop and implement strategies to increase sales and revenue growth in the custom product market.Collaborate with cross-functional teams to...
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Content Strategist
4 weeks ago
Salford, Salford, United Kingdom TalkTalk Telecom Full timeAbout the RoleAre you a creative and driven individual with a passion for crafting compelling content? Do you have experience in developing and implementing effective tone of voice strategies?This exciting opportunity has arisen at TalkTalk Telecom, where we are seeking a highly skilled Content Strategist to join our dynamic brand team.In this role, you will...
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Content Strategist Role at Hulee
4 weeks ago
Salford, Salford, United Kingdom Hulee Full timeJob Title: Content StrategistLocation: Manchester, UKSalary: £25,000 - £30,000 per annumAbout Us:Hulee is a forward-thinking company seeking a skilled Content Strategist to drive engagement and enhance brand visibility across various platforms.Key Responsibilities:Develop and execute content strategies that align with business goals, stay on top of current...
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Business Growth Strategist
2 months ago
Salford, Salford, United Kingdom beBee Professionals Full time £35,000 - £55,000As a Business Growth Strategist at beBee Professionals in Salford, you will be responsible for driving business expansion through strategic client engagement and innovative sales strategies.Key Responsibilities:Develop and execute business strategies to identify new market opportunities.Forge and maintain strong, profitable relationships with key...
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Senior Data Strategist
3 days ago
Salford, Salford, United Kingdom Harnham Full timeA Senior Data Strategist is required to drive business growth through effective use of data and analytics. Working closely with the leadership team, this individual will be responsible for developing and implementing a data strategy that aligns with the company's overall goals and objectives.This involves staying up-to-date with industry trends, identifying...
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Performance Improvement Strategist
3 weeks ago
Salford, Salford, United Kingdom TalkTalk Group Full timeJob SummaryThis Performance Improvement Strategist role at TalkTalk Group offers a unique opportunity for an innovative professional to drive operational enhancements and lead cross-functional teams.Main ResponsibilitiesIdentify performance gaps and develop targeted solutions to address themCollaborate with internal and external stakeholders to drive process...
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Senior Data Strategist
3 days ago
Salford, Salford, United Kingdom Natwest Careers Full timeWe are looking for a skilled Senior Data Strategist to help us define and communicate a shared technical and architectural vision of end-to-end designs that may span multiple platforms and domains. This is a unique chance to take on a hybrid role, working from home and in the office, based in Edinburgh, Manchester, or London.The successful candidate will...
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Content Strategist
4 weeks ago
Salford, Salford, United Kingdom TalkTalk Telecom Full timeUnlock a world of opportunities at TalkTalk Telecom as our ideal candidate for the Content Strategist role.We are seeking an exceptional individual with 5+ years of experience in writing content, preferably in a tech environment. The successful candidate will be proficient in SEO copywriting and have excellent written, verbal, and oral communication...
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Senior Contract Strategist
3 weeks ago
Salford, Salford, United Kingdom Raytheon Technologies Full timeRole OverviewWe are seeking a skilled Senior Contract Strategist to lead our Commercial operations in the UK. As a key member of our team, you will be responsible for developing and delivering innovative commercial solutions that drive business growth and success.About Raytheon TechnologiesAt Raytheon Technologies, we pride ourselves on being a leader in the...
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Customer Experience Coordinator
4 weeks ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeCustomer Care Administrator Role at Marlowe Fire & SecurityWe are seeking a highly skilled Customer Care Administrator to join our team at Marlowe Fire & Security, based out of our Salford offices. As a Customer Care Administrator, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of...
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Credit Risk Strategist
4 weeks ago
Salford, Salford, United Kingdom TalkTalk Telecom Full timeJob Overview:TalkTalk Telecom is seeking a highly skilled Credit Risk Strategist to play a pivotal role in shaping our credit risk acquisition and in-life strategy. This senior position offers the opportunity to manage relationships with credit bureau partners and external data stakeholders, contribute to cost-effective debt recovery strategies, and lead a...
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Nuclear Sector Growth Strategist
4 weeks ago
Salford, Salford, United Kingdom Veolia UK Full timeWe are seeking an experienced Decommissioning/Demolition Specialist to join our team as a Nuclear Sector Growth Strategist. This role will be responsible for developing a sector-specific growth strategy, enhancing the scope and scale of our service offer, and developing technical solutions and content to support tenders and ongoing projects.This is an...
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Director of Customer Experience Transformation
4 weeks ago
Salford, Salford, United Kingdom Mortgage Advice Bureau Full timeJob DescriptionWe are looking for a Director of Customer Experience Transformation to transform the customer journey at Fluent Mortgages & Protection. As the head of customer planning and performance, you will be responsible for leading our customer engagement and retention strategies, working closely with cross-functional teams to drive growth.You will...
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Customer Experience Transformation Lead
3 weeks ago
Salford, Salford, United Kingdom TalkTalk Group Full timeAbout the JobThis Customer Experience Transformation Lead position at TalkTalk Group presents an exceptional chance for an experienced professional to spearhead improvements in our customer experience.Key TasksProactively challenge peers and stakeholders to reduce costs, improve service, and drive industry-first customer experiencesDevelop and implement...
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Key Account Manager
7 days ago
Salford, Salford, United Kingdom Medlock Partners Full timeAs a Key Account Manager with Medlock Partners, you will play a pivotal role in leading and managing a small sales team to achieve sales targets and deliver exceptional customer experience.The successful candidate will possess excellent leadership skills, the ability to set clear targets and customer service focus, and promote the brand through regular...
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Customer Experience Lead
3 weeks ago
Salford, Salford, United Kingdom Bupa Full timeAt Bupa, we're passionate about delivering innovative solutions that make a real impact on people's lives. This exciting opportunity is part of our digital transformation journey, where you'll play a key role in shaping our technology roadmaps.The estimated salary for this role is £85,000 per annum, plus 10% management bonus and benefits package.This role...
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Salford, Salford, United Kingdom Sodexo Full timeJob OverviewSodexo is seeking an experienced Customer Service Scheduler to join our team at Command Centre Salford.This role requires a proactive individual who can build relationships with key stakeholders, manage work orders efficiently, and ensure exceptional customer service.The ideal candidate will have a minimum of 2 years' experience in customer...