Director of Customer Experience Transformation
1 month ago
We are looking for a Director of Customer Experience Transformation to transform the customer journey at Fluent Mortgages & Protection. As the head of customer planning and performance, you will be responsible for leading our customer engagement and retention strategies, working closely with cross-functional teams to drive growth.
You will analyze data to identify trends and opportunities, developing insights to inform strategic decisions. Your expertise in workforce planning and capacity analysis will ensure that our operations are optimized to meet customer demands.
A key aspect of this role is presenting complex information to senior stakeholders, including the CEO and board members. You must be able to articulate your vision and strategy, ensuring buy-in from key decision-makers.
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Salford, Salford, United Kingdom Transformation Unit Full timeAbout the Role:The Transformation Unit is committed to safeguarding children, young people, and vulnerable adults, and strives for diversity and inclusion in our workforce. We are seeking a dedicated and results-driven individual to fill this key role, ensuring seamless day-to-day operations and driving business transformation.The ideal candidate will...
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Customer Experience Transformation Lead
4 weeks ago
Salford, Salford, United Kingdom TalkTalk Group Full timeAbout the JobThis Customer Experience Transformation Lead position at TalkTalk Group presents an exceptional chance for an experienced professional to spearhead improvements in our customer experience.Key TasksProactively challenge peers and stakeholders to reduce costs, improve service, and drive industry-first customer experiencesDevelop and implement...
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Transformation Unit Leader
1 month ago
Salford, Salford, United Kingdom Transformation Unit Full timeThe Transformation Unit at the Northern Care Alliance NHS Foundation Trust is seeking a Transformation Unit Leader to join our team. As a leader, you will be responsible for driving change and improving services within our clinical advisory service. With a strong background in biochemistry and experience working in an NHS laboratory environment, you will be...
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Customer Experience Director
2 days ago
Salford, Salford, United Kingdom CLARKS Full timeIf you're looking for a challenging and rewarding role as a Customer Experience Director at Clarks, we'd love to hear from you! With a salary range of £55,000 - £65,000 per annum, you'll have the opportunity to make a real impact on our customers' experiences.ResponsibilitiesDevelop and implement strategies to improve customer satisfaction and loyaltyWork...
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Transformation Unit Nurse Practitioner
6 days ago
Salford, Salford, United Kingdom Transformation Unit Full timeAbout the Role">We are looking for a Transformation Unit Nurse Practitioner to take on a leadership role in our Dementia and Falls Enhanced Care Team. The successful candidate will be responsible for providing senior leadership to the Enhanced Care Practitioners and developing strategies to improve patient outcomes.">Job Description">This is an exciting...
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Transformation Unit Administration Lead
1 week ago
Salford, Salford, United Kingdom Transformation Unit Full timeJob Summary:We are seeking a highly skilled and motivated leader to join our Transformation Unit as an Administration Lead. The successful candidate will be responsible for managing administrative resources, overseeing efficient systems, and handling complaints. This is an exciting opportunity to work in a dynamic environment, contributing to divisional and...
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Transformation Unit Nutritionist
4 weeks ago
Salford, Salford, United Kingdom Transformation Unit Full timeJob Overview: The Northern Care Alliance NHS Foundation Trust is committed to enhancing the health of our local population through consistently high standards of care and close collaboration with local authorities and partners.We are seeking a highly skilled and motivated dietitian to join our Transformation Unit, where you will play a vital role in...
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Transformation Unit Multi-Skilled Technician
3 weeks ago
Salford, Salford, United Kingdom Transformation Unit Full timeRole Overview:We are looking for a highly skilled Craftsmanship and Maintenance Expert to join our Transformation Unit team. As a key member of the department, you will be responsible for providing mechanical support to ensure the smooth operation of our facilities. This role requires a strong background in engineering services, with experience in fitting...
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Strategic Director for Housing Transformation
4 weeks ago
Salford, Salford, United Kingdom Quays Housing. Full timeAt Quays Housing, we are seeking a visionary leader to drive transformative change in the housing sector.About UsWe are a leading provider of housing solutions, dedicated to making a positive impact on people's lives. Our mission is to deliver exceptional services that meet the evolving needs of our customers.Our Values:Innovation: We strive to stay ahead of...
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Digital Transformation Leader
1 week ago
Salford, Salford, United Kingdom Advanced Life Support Group Full timeWe are seeking a seasoned Digital Transformation Leader to join Advanced Life Support Group (ALSG) as our Director of Technology and Innovation. As a key member of our senior leadership team, you will play a pivotal role in shaping our technology strategy and driving digital transformation across the organization.The ideal candidate will have a strong...
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Salford, Salford, United Kingdom Transformation Unit Full timeJob Description:As a member of the Transformation Unit, you will play a critical role in shaping the future of our organization. As an Administration Lead, your primary responsibilities will include managing administrative resources, overseeing efficient systems, and handling complaints. You will work closely with cross-functional teams to drive business...
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Transformation Technology Leader
3 days ago
Salford, Salford, United Kingdom Advanced Life Support Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Transformation Technology Leader to join our team as Director of Digital Innovation. As a key member of our leadership team, you will be responsible for shaping and implementing our change strategy, defining the technology roadmap, and leading and inspiring our technology function.
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Senior Clinical Lead
7 days ago
Salford, Salford, United Kingdom Transformation Unit Full timeAbout the Role">We are seeking a highly skilled Senior Clinical Lead to join our Transformation Unit as a Band 8a Advanced Nurse Practitioner. The successful candidate will provide professional leadership for the delivery of a high-quality, patient-centered service for individuals living with dementia and their families. This is an exciting opportunity to...
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Digital Transformation Lead
4 days ago
Salford, Salford, United Kingdom Advanced Life Support Group Full timeAbout Us">At Advanced Life Support Group, we are a world leader in providing innovative life-saving training for everyone responding to medical emergencies. Our mission is to save lives by delivering digital and online course material and seamless user experience.">The Opportunity">We are seeking a highly skilled Digital Transformation Lead to join our team....
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Registered Learning Disability Practitioner
6 days ago
Salford, Salford, United Kingdom Transformation Unit Full timeThe Northern Care Alliance NHS Foundation Trust is committed to delivering high-quality healthcare services to our diverse population. We are seeking a highly skilled Registered Learning Disability Nurse to join our Transformation Unit, where you will play a vital role in transforming lives.As a Community Learning Disability Nurse, you will be responsible...
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Clinical Lead Physiotherapist
4 hours ago
Salford, Salford, United Kingdom Transformation Unit Full timeCompany Overview: The Northern Care Alliance NHS Foundation Trust is a leading healthcare provider, serving over 1 million people across Greater Manchester. Our diverse population and commitment to accessibility make us an attractive employer.Salary: £46,148 - £52,809 per annumJob Description: As a Clinical Lead Physiotherapist, you will lead our...
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Director of Technology and Innovation
3 days ago
Salford, Salford, United Kingdom Advanced Life Support Group Full time**Job Description:** Director of Technology and InnovationAdvanced Life Support Group is seeking a highly skilled Director of Technology and Innovation to lead our technology function and shape our change strategy. As a key member of our team, you'll define the technology roadmap, act as a figurehead for the organisation on the tech front, and lead and...
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Customer Experience Lead
4 weeks ago
Salford, Salford, United Kingdom Bupa Full timeAt Bupa, we're passionate about delivering innovative solutions that make a real impact on people's lives. This exciting opportunity is part of our digital transformation journey, where you'll play a key role in shaping our technology roadmaps.The estimated salary for this role is £85,000 per annum, plus 10% management bonus and benefits package.This role...
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Director of Digital Innovation
7 days ago
Salford, Salford, United Kingdom Advanced Life Support Group Full timeJob Title: Director of Digital InnovationSalary Range: £70,000 - £90,000 per annumOverview:At Advanced Life Support Group, we're committed to delivering exceptional digital experiences that transform the way we train and develop our users. We're seeking a talented Digital Innovator to join our team as Director of Digital Innovation.Responsibilities:•...
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Digital Transformation Leader
3 days ago
Salford, Salford, United Kingdom Advanced Life Support Group Full time**Job Title:** Digital Transformation LeaderWe are Advanced Life Support Group, a world leader in providing innovative life-saving training. Our mission is to save lives by offering cutting-edge solutions. We're entering an exciting phase of rebuilding our systems and products to meet the increasing demands of delivering digital and online course material.As...