Senior Retail Operations Manager

3 weeks ago


London, Greater London, United Kingdom Vusion Group Full time

Vusion Group is a leading retail tech company, and we're looking for a seasoned professional to join our Customer Success team as a Senior Retail Operations Manager.

Key Responsibilities:

  • Manage service commitments and ensure quality service delivery to retail sector clients.
  • Coordinate with internal teams and stakeholders to meet service contract commitments.
  • Track and manage service contract budgets.
  • Define and implement service level agreements in consultation with contract stakeholders.
  • Lead client steering committees to discuss performance and improvements.
  • Ensure proactive service improvements and propose them to clients.

Requirements:

  • Proven experience in a similar role.
  • Ability to build trust-based relationships with clients.
  • Native English language skills.

About Us:

We innovate. We help communities thrive. We feel supported. At Vusion Group, we offer competitive pay, shareholder equity, and benefits, as well as e-learning opportunities and global mobility potential.



  • London, Greater London, United Kingdom Fashion & Retail Personnel Full time

    Retail Store Manager OpportunityWe are seeking a skilled retail store manager to lead our London flagship store. This role involves driving performance, capitalizing on market trends, and managing day-to-day operations.Key Responsibilities:Drive performance through a collaborative approachCapitalize on market trends to stay aheadProactively manage store...


  • London, Greater London, United Kingdom Partner Retail Services Full time

    Leadership and Team Management: As a key member of the Partner Retail Services team, you will be responsible for managing and leading colleagues across all departments, providing direction, support, and encouragement to achieve their goals.Adherence to PRS Policies: You will follow and implement PRS processes, guidelines, and policies to ensure operational...

  • Senior Retail Manager

    4 weeks ago


    London, Greater London, United Kingdom Fashion & Retail Personnel Full time

    We are seeking a highly experienced Senior Retail Manager to lead our flagship store in South West Central London. As a key member of our team, you will be responsible for delivering a luxury customer experience aligned with our global reputation.Key Responsibilities:Oversee day-to-day operations, ensuring efficiency, compliance, and attention to...


  • London, Greater London, United Kingdom Hays Senior Finance Full time

    Job Title: Senior Finance Manager - Retail IndustryAbout the Role:We are seeking a highly skilled Senior Finance Manager to join our team in the retail industry. As a key member of our finance team, you will play a crucial role in delivering actionable insights to both finance and non-finance teams.Responsibilities:Owning Supplier Income reporting,...


  • London, Greater London, United Kingdom Tate Full time

    About the RoleWe are seeking an experienced and dynamic Senior Retail Operations Manager to join our team at Tate in London. This is a full-time, fixed-term role that will play a crucial part in ensuring the smooth operational running of our retail outlets.

  • Area Manager

    3 weeks ago


    London, Greater London, United Kingdom B&M Retail Full time

    Area Manager - Senior Retail LeaderWe are seeking a highly experienced Area Manager to join our team at B&M Retail. The successful candidate will be responsible for leading a team of store managers across the London area, driving sales growth, developing talent, and implementing business strategy. Key Responsibilities:Manage a team of store managers across...


  • London, Greater London, United Kingdom END. Full time

    Are you a motivated and ambitious individual looking to take your retail career to the next level? We are seeking an exceptional Senior Retail Operations Manager to join our team at END. in London.As a Senior Retail Operations Manager, you will be responsible for driving sales growth, developing high-performing teams, and delivering exceptional customer...

  • People Manager

    1 month ago


    London, Greater London, United Kingdom Fashion & Retail Personnel Full time

    Job Summary: We are seeking an experienced People Manager to support the retail head office side of our business.About the Role: As a People Manager, you will be responsible for delivering people business partnership across all business areas in retail. You will support the development and implementation of a robust HR policy aligned with operational...


  • London, Greater London, United Kingdom M&S Full time

    **About the Role:**We are seeking a highly skilled and experienced Senior Retail Operations Manager to join our team in M&S. This is an excellent opportunity to lead a high-performing management team and drive profitability and sales through the delivery of the Store P&L and Retail Plan across the store.As a Senior Retail Operations Manager, you will be...


  • London, Greater London, United Kingdom Mountain Warehouse Ltd Full time

    The Senior Retail Operations Manager will oversee the relationships with our 3rd party providers to simplify and enhance service. They will be responsible for the provision of our global GNFR and supporting the Retail Operations Manager with general BAU.Key ResponsibilitiesMonitor supplier performance and address any issues or discrepancies within...


  • London, Greater London, United Kingdom Hays Senior Finance Full time

    Your new companyHays Senior Finance is recruiting for a Finance Manager to join an International Luxury Furniture Company in their growing London office.Your new roleAs a Finance Manager, you will report into the CFO and be responsible for:Managing 3-4 direct reports and supporting their development and learningProducing monthly management account...


  • London, Greater London, United Kingdom The Estée Lauder Companies Inc. Full time

    Job Title: Senior Retail Operations ManagerAbout The Estee Lauder Companies Inc.The Estee Lauder Companies Inc. is a global leader in the development, manufacture, and distribution of high-quality skincare, makeup, fragrance, and hair care products.Job SummaryWe are seeking an experienced Senior Retail Operations Manager to join our team at Harvey Nichols....


  • London, Greater London, United Kingdom Fashion & Retail Personnel Full time

    About the Opportunity: We are seeking a Fragrance Retail Operations Lead to join our team at Fashion & Retail Personnel. This is a unique opportunity to drive business growth and improve operational efficiency.Key Responsibilities:Leading the development and implementation of operational strategiesManaging and developing the operations teamOverseeing...


  • London, Greater London, United Kingdom Fashion & Retail Personnel Full time

    We are seeking a highly organized and efficient Retail Operations Coordinator to join our Fashion & Retail Personnel team on a permanent basis.This role will see the successful candidate supporting the Head of Retail across their portfolio of standalone and concession stores, ensuring that the teams have the necessary information and administrative...


  • London, Greater London, United Kingdom Asda Stores Ltd Full time

    Drive Sales and Excellence as a Senior Retail Operations ManagerEstimated Salary: £60,000 - £80,000 per annum, depending on location and experience.About the Role:We are seeking an experienced Senior Retail Operations Manager to join our team at Asda Stores Ltd. In this role, you will work closely with a large team of managers and colleagues to drive sales...


  • London, Greater London, United Kingdom Moncler Spa Full time

    Moncler Spa, a leading luxury fashion brand, is seeking an experienced Senior Retail Operations Manager to join its London department store team. This role offers a unique opportunity to lead and develop a high-performing team, driving sales growth, improving customer experience, and ensuring operational excellence.The estimated annual salary for this...


  • London, Greater London, United Kingdom Hays Senior Finance Full time

    Job Summary:A senior finance role has become available within a luxury fashion brand's finance team, reporting to the Finance Manager and Finance Director of the parent company. This is an exciting opportunity for a Management Accountant to take on a hands-on role and play a key part in the company's growth.About the Role:The successful candidate will be...


  • London, Greater London, United Kingdom Coach Full time

    About This OpportunityAs a Senior Retail Operations Manager at Coach, you will play a key role in leading the store team to maximize productivity and profitability. You will work closely with the Store Manager to develop strategies that drive business growth and ensure compliance with company standards.


  • London, Greater London, United Kingdom ENGINEERINGUK Full time

    Job Title: Retail Operations ManagerAbout the Role:We are seeking a highly skilled and experienced Retail Operations Manager to join our team at ENGINEERINGUK. As a key member of our Consumer Products division, you will be responsible for managing major UK retail accounts across all licensed categories.Key Responsibilities:Develop and maintain strong working...


  • London, Greater London, United Kingdom Time Recruitment Solutions Ltd Full time

    Time Recruitment Solutions Ltd is proud to represent a leading telecoms provider that offers bespoke mobile and broadband solutions for businesses and consumers. With a focus on delivering exceptional customer service, they maintain high standards and operate multiple retail branches.About the Company:The company prioritizes quality and growth, making it an...