Ecommerce Operations Director

7 days ago

London, Greater London, United Kingdom HeadX Full time
About the Job:

HeadX is seeking an experienced Ecommerce Operations Director to join our team. As a key member of our leadership team, you will be responsible for setting the company's goals and objectives, implementing business strategy and plans, and overseeing the growth of our ecommerce business.

Key Responsibilities:

  • Develop and implement business strategy and plans to drive ecommerce growth and revenue.
  • Oversee the management of logistics and supply chain, including full cycle management.
  • Manage the back-office operations, including HR, Finance, Legal, Marketing, Administration, and Operations.
  • Lead and coach a high-performing team to achieve business objectives.
  • Ensure all processes, procedures, SOPs, workflows, and guidelines are in place.
  • Develop and report the company's progress through data analysis, KPIs, OKRs, and dashboards.
  • Manage and oversee the company's financials, budgets, and profits.
  • Lead the growth of the company in sustainable performance for the next 2-3 years.

About You:

  • Minimum of 7 years of experience in executive and senior leadership roles in a fast-paced growing ecommerce and brand company.
  • Experience in growing from $1 Million to $30 Million in revenue and beyond within 5 years.
  • Practical experience in managing logistics and supply chain (full cycle) and back-office operations.
  • Strong with strategic planning, forecasting, data analysis, and risk management.
  • Experience in financials, P&L (Profits and Losses), Accounting, and Budget planning.
  • Managed a team of 10 and above for more than 7 years.
  • High level of Emotional Intelligence, excellent interpersonal, problem-solver, and Strategic Leadership.
  • Fluent in English (speaking, reading, and writing), and able to work across different time zones.

Why Joining HeadX?

  • Competitive compensation tied to company revenue growth and profitability.
  • Opportunity to work in one of the fastest-growing DTC ecommerce brands.
  • Access to genius advisors who have managed VCs or managed 1B ecommerce brand.
  • Flexible work arrangement with remote work option.
  • Opportunity to learn and grow with a dynamic and innovative company.

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