Customer Service Representative
1 month ago
This role offers the opportunity to develop skills in customer service, technical support, and product knowledge. As a Customer Experience Specialist Apprentice, you will work with customers to resolve issues, provide product information, and improve customer satisfaction.
Key Responsibilities
- Troubleshoot and resolve hardware and software issues related to smart home products
- Collaborate with cross-functional teams to escalate complex issues and ensure prompt resolution
- Answer inbound phone calls promptly and professionally, addressing customer queries and issues
- Respond to customer support tickets in a timely and efficient manner
- Organise and coordinate returns for customers with faulty items
- Update the Customer Relationship Management (CRM) system with relevant and accurate information
- Maintain a high level of product knowledge and stay up-to-date with new product releases and features
- Provide feedback to the product development team on potential product improvements based on customer interactions
- Assist other departments during quieter periods
Training and Development
In addition to gaining practical experience in the role, you will also attain an NVQ 2 Customer Service qualification which will help start your career and give you an insight into the business processes and procedures
Skills Required
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Team working, Initiative, Work independently, Strong problem solving skills
-
Business Development Representative
2 weeks ago
Aldridge, Walsall, United Kingdom Bennett and Game Recruitment LTD Full timeWe are seeking a proactive and results-driven Business Development Representative to join our team at Bennett and Game Recruitment LTD. This role will involve identifying and pursuing new business opportunities within the B2B sales environment, promoting our client's product range to potential customers and providing support and information on their...
-
BMW Sales Representative
1 month ago
Aldridge, Walsall, United Kingdom Perfect Placement Full timeCar Sales Executive OpportunityAre you a motivated and results-driven individual looking to excel in a dynamic sales environment? We have an exciting opportunity for a Car Sales Executive to join our team at Perfect Placement, a leading automotive recruitment agency.About the RoleAs a Car Sales Executive, you will be responsible for maintaining an...
-
Customer Retention Specialist
6 hours ago
Aldridge, Walsall, United Kingdom Foxmere Full timeWe are Foxmere, a dynamic business looking for a skilled Customer Retention Specialist to join our team.Job SummaryThis role will be responsible for maintaining and growing a portfolio of repeat customers, ensuring their satisfaction and loyalty.Main ResponsibilitiesProactively engage with customers to understand their needs and preferences.Respond promptly...
-
Business Development Representative
4 weeks ago
Aldridge, Walsall, United Kingdom Jobsworth Recruitment Solutions LTD Full timeJob Title: Business to Business SalesJob Summary: We are seeking a highly motivated and results-driven B2B Salesperson to join our team at Jobsworth Recruitment Solutions LTD. As a key member of our sales team, you will be responsible for generating sales and building strong relationships with our clients.Key Responsibilities:* Manage customer accounts and...
-
Sales Development Representative
4 weeks ago
Aldridge, Walsall, United Kingdom Bennett and Game Recruitment LTD Full timeInternal Sales Executive Job OverviewAs a key member of our client's sales team, you will be responsible for following up on leads and new customer enquiries, as well as approaching new potential customers in the industry to promote the company's product range. You will provide information and support on the company's products, and occasionally visit...
-
Senior Medical Sales Professional
7 hours ago
Aldridge, Walsall, United Kingdom Winncare Full timeAbout the RoleWe are seeking an experienced Senior Medical Sales Professional to join our team at Winncare. As a key member of our sales team, you will be responsible for delivering profitable growth in both Rental and Sales within designated territories and sectors across all product groups.Key ResponsibilitiesGrow Revenues in both Rental and Capital...
-
Maintenance Operations Specialist
4 weeks ago
Aldridge, Walsall, United Kingdom Biffa Waste Services Full timeJoin Biffa Waste Services as a Maintenance Operations Specialist and drive plant availability through ensuring all PPMs, reactive maintenance, engineering, and process improvements are carried out and implemented in a timely manner.The role holder will be responsible for driving best practice on a daily basis through high engineering, compliance, and H&S...
-
Waste Management Operative
4 weeks ago
Aldridge, Walsall, United Kingdom Biffa Waste Services Full timeJob SummaryWe are seeking a motivated and experienced Baler Operative to join our team at Biffa Waste Services. As a key member of our operations team, you will be responsible for operating balers and fixed plant equipment within our facility, ensuring efficient and safe waste processing.Key ResponsibilitiesOperate balers and fixed plant equipment to process...
-
Food Service Team Leader
1 day ago
Aldridge, Walsall, United Kingdom Mitchells & Butlers Full timeAbout The RoleWe are seeking a skilled and passionate Chef de Partie to join our culinary team at The Plough & Harrow. As a key member of our kitchen team, you will be responsible for leading by example and ensuring the highest standards of food quality and presentation.Key Responsibilities:Manage a section of the kitchen, mentoring and guiding junior team...
-
Maintenance Operations Specialist
3 weeks ago
Aldridge, Walsall, United Kingdom Biffa Waste Services Full time{"h1": "Maintenance Operations Specialist", "p1": "Join Biffa Waste Services as our Maintenance Operations Specialist and drive plant availability through ensuring all PPM’s, reactive maintenance, engineering, and process improvements are carried out and implemented in a timely manner.", "ul": [{"li": "Provide high operational availability, and an...
-
Business Development Manager
1 month ago
Aldridge, Walsall, United Kingdom Foxmere Full timeWe are seeking a skilled Business Development Manager to collaborate with our team at Foxmere as we continue to expand our business.As a Business Development Manager, you will be responsible for maintaining and growing a portfolio of repeat customers.Key ResponsibilitiesProactively initiate outbound calls to leads to create sales opportunities through...
-
Senior Sales Account Manager
2 weeks ago
Aldridge, Walsall, United Kingdom Foxmere Full timeAbout the RoleWe are seeking a diligent Account Manager to support our thriving business.This role involves maintaining and growing a portfolio of repeat customers.Key ResponsibilitiesProactively initiate outbound phone calls to leads to create sales opportunities through understanding customer needs.Ensure a prompt response to all inbound customer...
-
Sales and Account Growth Manager
4 hours ago
Aldridge, Walsall, United Kingdom Foxmere Full timeFoxmere is expanding its sales team and seeking a highly motivated Sales and Account Growth Manager.About the RoleThis position will focus on maintaining and growing a portfolio of repeat customers, driving revenue growth and improving customer satisfaction.Key ResponsibilitiesIdentify and pursue sales opportunities through proactive outreach to...
-
Business Development Lead
8 hours ago
Aldridge, Walsall, United Kingdom Foxmere Full timeWe are Foxmere, a thriving business on the rise. We're looking for an experienced Business Development Lead to join our team.Job OverviewThis role will involve maintaining and growing a portfolio of repeat customers.Duties and ResponsibilitiesProactively initiate outbound phone calls to leads to create sales opportunities through understanding customer...
-
Kitchen Assistant
4 weeks ago
Aldridge, Walsall, United Kingdom Premium Country Pubs Full timeAbout the RoleWe are seeking a skilled Kitchen Assistant to join our team at Premium Country Pubs. As a key member of our kitchen team, you will be responsible for ensuring the smooth operation of our kitchen, supporting our chefs to deliver exceptional food to our customers.Key ResponsibilitiesSet up the kitchen ready for service, ensuring all equipment is...
-
Sales and Business Development Executive
4 weeks ago
Aldridge, Walsall, United Kingdom Veolia Full timeAbout the Role:We are seeking a highly motivated and experienced Sales and Business Development Executive to join our team at Veolia. As a key member of our sales team, you will be responsible for securing new business and managing existing accounts in the East Midlands region.Key Responsibilities:Develop and implement sales strategies to achieve growth...
-
Senior Technical Field Specialist
6 days ago
Aldridge, Walsall, United Kingdom Signode Full time**Role Overview**We are seeking a Senior Technical Field Specialist to join our APT Reliability Services department at Signode.This is an exciting opportunity for a hands-on problem solver with a passion for delivering exceptional technical support and maintenance services in the field.The successful candidate will play a crucial role in ensuring customer...
-
Site Reliability Specialist
2 weeks ago
Aldridge, Walsall, United Kingdom Signode Full timeSignode: A Leading Player in Field Service EngineeringWe are seeking a skilled Field Service Engineer to join our team at Signode. As a key member of our APT Reliability Services department, you will play a crucial role in providing exceptional technical support and maintenance services to our clients.Travel to client sites to install, troubleshoot, and...
-
Business Development Specialist
4 weeks ago
Aldridge, Walsall, United Kingdom Jobsworth Recruitment Solutions LTD Full timeJob Title: Business to Business SalesHours: 09:00-17:00 Monday-FridayContract: PermanentWe are seeking a skilled B2B Salesperson to join our team at Jobsworth Recruitment Solutions LTD. As a key member of our sales team, you will be responsible for managing customer accounts, processing sales orders, and building strong relationships with our clients.You...
-
Kitchen Assistant
2 weeks ago
Aldridge, Walsall, United Kingdom Premium Country Pubs Full timeWork with Us at Premium Country PubsWe're looking for a skilled Part Time Kitchen Assistant to join our team at Premium Country Pubs. As a key member of our kitchen team, you'll play a vital role in ensuring our customers receive exceptional food and service.Key Responsibilities:Set up the kitchen for the day, ensuring everything is clean and tidy.Assist the...