Country House Hospitality Supervisor

1 week ago


Ilford, Greater London, United Kingdom Vision Redbridge Culture and Leisure Full time
We are looking for a skilled and motivated Front of House Supervisor to join our team at Valentines Mansion. As a key member of our hospitality team, you will be responsible for managing staff, hirers, functions, and events, ensuring exceptional customer service and a smooth event planning process.

The successful candidate will have excellent communication skills, a keen eye for detail, and the ability to work independently. They will also possess good English language skills, customer service experience, and the ability to lift and move furniture safely.

In return, we offer a competitive salary, company pension scheme, annual performance rewards, generous annual leave, employee assistance programme, and GP referral scheme, as well as free gym, swim, and spa membership and Corporate Health Cash Plan.

Main Responsibilities:
  • Manage staff, hirers, functions, and events.
  • Liaise with hirers and contractors.
  • Prepare rooms for hire/use.
  • Act as Keyholder and emergency out-of-hours contact.
  • Deputise for Operations Manager and Venues Manager.
  • Maintain high levels of customer service.
  • Oversee day-to-day operations.


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