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DAFaid Incident Advisor

2 months ago

Walsall, Walsall, United Kingdom RAC Motoring Services Full time
Job DescriptionAbout The Role

We are seeking a highly skilled Incident Advisor to join our DAFaid Control Centre team. As an Incident Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the efficient day-to-day running of the contact centre.

Key responsibilities will include:

  • Providing timely and effective incident response and resolution
  • Collaborating with internal stakeholders to ensure seamless incident management
  • Developing and maintaining strong relationships with customers

About RAC Motoring Services

RAC Motoring Services is a leading provider of roadside assistance and vehicle recovery services. We are committed to delivering exceptional customer experiences and providing a safe and reliable service.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.