Call Center Coordinator

3 days ago


Solihull, Solihull, United Kingdom GP Strategies Full time

Job Summary

GP Strategies is seeking a skilled Call Center Coordinator to ensure the satisfaction of the Distributors' Network by guaranteeing the timely and accurate fulfillment of orders. This role involves collaborating with parts analysts to resolve backorders and special orders, responding to Distributors' requests, and identifying opportunities for process improvement in the logistics chain.

Key Responsibilities:

  • Coordinate with parts analysts to resolve backorders and special orders
  • Respond to Distributors' requests via mail and phone
  • Search for references and accessories
  • Analyze prices and search for optimal solutions
  • Place and cancel orders
  • Investigate and resolve discrepancies
  • Manage order creation and warehouse processes
  • Take photographs and modify manuals
  • Update organizational charts and training matrices
  • Develop customs knowledge

Requirements:

  • Intermediate-advanced data analysis and reporting skills (Excel)
  • 6+ months of experience in purchasing, ordering, customer service, or call center roles
  • Bachelor's degree in business administration, international relations, or international trade
  • Intermediate-advanced written and spoken expression in Spanish and English

Desirable Skills:

  • Teamwork
  • Customer orientation
  • Creativity and innovation
  • Interpersonal communication
  • Organizational skills
  • Critical thinking
  • Problem-solving
  • Active listening and follow-up

GP Strategies values diversity and is committed to creating an inclusive work environment. We believe that our employees' unique perspectives and approaches enable us to work smarter and achieve our goals. We are an Equal Opportunity Employer and welcome applications from qualified candidates without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.



  • Solihull, Solihull, United Kingdom MAN Commercial Protection Full time

    MAN Commercial Protection is seeking dedicated full-time Security Operations Coordinators to enhance our dynamic team.Shift Structure: 4 days on, 4 days off, with 12-hour shifts available for both day and night.Shift Hours: 06:30 - 18:30.The ideal candidate will demonstrate leadership within the operations center, showcasing strong decision-making skills,...

  • Logistics Coordinator

    4 weeks ago


    Solihull, Solihull, United Kingdom RMS Recruitment Full time

    RMS Recruitment is partnering with a distinguished automotive organization, and we are in search of a Logistics Coordinator to become a vital part of our committed team. Our client is well-known for their extensive vehicle services, which encompass storage, inspection, maintenance, dispatch, and transportation. We encourage you to join our logistics team to...


  • Solihull, Solihull, United Kingdom Bright Dawn Home Care Careers Full time

    Position Title: Care CoordinatorLocation: Dorridge and surrounding areas.Compensation: £13.50 per hourWorking Hours: hours per week, primarily office-based with field responsibilities.We are looking for a dedicated Care Coordinator to become an integral part of our vibrant team at Bright Dawn Home Care Careers. This role is pivotal in ensuring that our...


  • Solihull, Solihull, United Kingdom Bright Dawn Home Care Careers Full time

    Position Title: Care CoordinatorLocation: Dorridge and surrounding areas.Compensation: £13.50 per hourWorking Hours: hours per week, primarily office-based with field responsibilities.Bright Dawn Home Care Careers is in search of a dedicated Care Coordinator to enhance our team, committed to providing exceptional care and assistance to our clients in their...


  • Solihull, Solihull, United Kingdom Number Fifteen Recruitment Full time

    Role Overview We are seeking a Client Services Coordinator to join our dynamic team at Number Fifteen Recruitment. The successful candidate will play a crucial role in our private client department. Key Responsibilities Audio Typing: Proficiently manage digital audio typing tasks. Communication: Handle incoming telephone calls with...


  • Solihull, Solihull, United Kingdom Sisk Group Full time

    Job DetailsReactive Operations Coordinator, Rail Business UnitA key member of our team, the Reactive Operations Coordinator plays a vital role in ensuring the smooth operation of our office. This involves managing various responsibilities that keep our Operational Teams running efficiently. The successful candidate will perform several administrative...


  • Solihull, Solihull, United Kingdom Sisk Group Full time

    Job DetailsReactive Operations Coordinator, Rail Business UnitA key member of our team, the Reactive Operations Coordinator plays a vital role in ensuring the smooth operation of our office. This involves managing various responsibilities that keep our Operational Teams running efficiently. The successful candidate will perform several administrative...


  • Solihull, Solihull, United Kingdom Bright Dawn Home Care Full time

    Job Title: Marketing and Administration CoordinatorJob Summary:Bright Dawn Home Care is seeking a highly motivated and organized Marketing and Administration Coordinator to drive marketing initiatives and support administrative operations for our home care and cleaning services.Key Responsibilities:Marketing:Develop and execute competitive marketing...


  • Solihull, Solihull, United Kingdom WR Health Full time £48,230

    We are excited to present a rewarding opportunity for a dedicated Nurse to take on the role of Clinical Lead within a respected care organization.This Nursing Facility is committed to providing specialized care for individuals with Dementia as well as general nursing services, all while maintaining a person-centered philosophy.Key Benefits:Attractive...


  • Solihull, Solihull, United Kingdom TAIT Full time

    About Us:We are a leading provider of innovative solutions for the entertainment industry, specializing in the design, manufacture, and sale of premium products that enable artists to express their creativity and push boundaries.Our products have been used by renowned artists and companies, including Ed Sheeran, The 1975, U2, Take That, One Direction, and...


  • Solihull, Solihull, United Kingdom TAIT Full time

    About Us:We are a leading provider of innovative solutions for the entertainment industry, specializing in the design, manufacture, and sale of premium products that enable artists to express their creativity and push boundaries.Our products have been used by renowned artists and companies, including Ed Sheeran, The 1975, U2, Take That, One Direction, and...


  • Solihull, Solihull, United Kingdom Select Lifestyles Full time £11

    Position: Night Support Worker Compensation: £44 per hour Employment Type: Permanent, Full Time Select Lifestyles is a dedicated organization established by a team of professionals with extensive backgrounds in health services, local authorities, and independent care providers. Our expertise primarily lies in the areas of Learning Disabilities and Mental...


  • Solihull, Solihull, United Kingdom Stonegate Group Full time

    About the RoleWe are seeking a highly organized and proactive Helpdesk Coordinator to join our Property Department at Stonegate Group. As a key member of our team, you will provide administrative support to our field-based teams and provide excellent customer service across all areas of responsibility.Key ResponsibilitiesProvide comprehensive administrative...


  • Solihull, Solihull, United Kingdom Stonegate Group Full time

    About the RoleWe are seeking a highly organized and proactive Helpdesk Coordinator to join our Property Department at Stonegate Group. As a key member of our team, you will provide administrative support to our field-based teams and provide excellent customer service across all areas of responsibility.Key ResponsibilitiesProvide comprehensive administrative...


  • Solihull, Solihull, United Kingdom Halmer Recruit Full time

    Job Title: AdministratorJob Summary:Halmer Recruit is seeking a highly organized and detail-oriented Administrator to join our team. As an Administrator, you will be responsible for providing administrative support to our data optimisation team, ensuring the smooth operation of our vehicle management system.Key Responsibilities:Client Communication: Prepare...

  • Data Coordinator

    1 week ago


    Solihull, Solihull, United Kingdom Halmer Recruit Full time

    Job Summary:We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Halmer Recruit. As an Administrative Assistant, you will provide administrative support to our Data Optimization team, ensuring the smooth operation of our vehicle management system.Key Responsibilities:Prepare and send driver packs to clients prior...


  • Solihull, Solihull, United Kingdom Halmer Recruit Full time

    Job Title: AdministratorJob Summary:Halmer Recruit is seeking a highly organized and detail-oriented Administrator to join our team. As an Administrator, you will be responsible for providing administrative support to our data optimisation team, ensuring the smooth operation of our vehicle management system.Key Responsibilities:Client Communication: Prepare...


  • Solihull, Solihull, United Kingdom Halmer Recruit Full time

    Job Title: AdministratorJob Summary:Halmer Recruit is seeking a highly organized and detail-oriented Administrator to join our team. As an Administrator, you will be responsible for providing administrative support to our data optimisation team, ensuring the smooth operation of our vehicle management system.Key Responsibilities:Client Communication: Prepare...


  • Solihull, Solihull, United Kingdom Halmer Recruit Full time

    Job Title: AdministratorJob Summary:Halmer Recruit is seeking a highly organized and detail-oriented Administrator to join our team. As an Administrator, you will be responsible for providing administrative support to our data optimisation team, ensuring the smooth operation of our vehicle management system.Key Responsibilities:Client Communication: Prepare...

  • Clinical Pharmacist

    4 days ago


    Solihull, Solihull, United Kingdom Solihull Healthcare Partnership Full time

    About the RoleWe are seeking an experienced and skilled Clinical Pharmacist to join our team at Solihull Healthcare Partnership. As a key member of our primary care team, you will play a vital role in providing expert medicines management services to our patients.Key ResponsibilitiesDevelop and implement improved repeat prescribing and medication review...