Risk Strategist

3 weeks ago


Nottingham, Nottingham, United Kingdom Capital One Full time
Job Summary:

This role is responsible for leading the Consumer Duty and Customer Outcome Testing team, playing a key part in shaping the organization's approach to consumer protection and customer outcomes. The ideal candidate will have a strong analytical mindset, excellent problem-solving skills, and the ability to think critically about complex data sets.\

Main Responsibilities:
  • Review insights from multiple sources, highlighting key themes and issues that impact customer outcomes.
  • Advocate for customers, using internal and external insights to inform decision-making.
  • Lead process improvements, challenging the status quo and identifying opportunities for change.
  • Collaborate with cross-functional teams to ensure effective risk management and business operations.


Requirements:
  • Proven experience in analyzing qualitative and quantitative data, with a strong ability to summarize findings.
  • Excellent problem-solving skills, with the ability to identify key risk exposures and develop effective solutions.
  • Strong commercial acumen, with the ability to develop a deep understanding of the business and its operations.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.


What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work on high-profile projects that make a real impact on the business.


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