Aftersales Customer Service Representative

4 weeks ago


Glasgow, Glasgow City, United Kingdom Lookers Full time

Overview

Lookers Glasgow Audi

Salary: £30,000 OTE (including basic of £22,000 plus uncapped bonus)

We are seeking a skilled customer service professional to join our team as an Aftersales Customer Advisor. This role offers a unique opportunity to work with premium brands such as Audi, BMW/Mini, Land Rover, Jaguar, and Volvo, providing exceptional customer service and contributing to the success of our workshops.

Responsibilities

  • You will offer our customers suitable aftercare products and services to enhance their ownership experience.
  • Effectively manage bookings via our system to ensure our workshops are full each day.
  • Build lasting relationships with our premium brand customers through exceptional customer service and professional conduct.
  • Work in line with manufacturer guidelines and brand systems and processes.

Qualifications

The ideal candidate will have prior customer service experience, whether face-to-face or telephone-based. They will be highly organized, ambitious, and possess a positive can-do attitude. Excellent communication skills are essential for this role, as is a friendly and professional telephone manner and good computer literacy.

Automotive experience is desirable, but not essential, as full training will be provided as part of your induction and ongoing learning, allowing you to expand your knowledge of the automotive sector. You will be provided with opportunities for career progression in various roles within the Group.



  • Glasgow, Glasgow City, United Kingdom Lookers Full time

    OverviewLookers Glasgow AudiSalary: £30,000 OTE (including basic of £22,000 plus uncapped bonus)We are seeking a skilled customer service professional to join our team as an Aftersales Customer Advisor.As a key member of our Aftersales Team, you will play a vital role in providing exceptional customer service experience, working with premium brands such as...


  • Glasgow, Glasgow City, United Kingdom Lookers Full time

    OverviewLookers Glasgow AudiSalary: £30,000 OTE (including basic of £22,000 plus uncapped bonus)We are seeking a skilled customer service professional to join our team as an Aftersales Customer Advisor.This is an excellent opportunity to work with our premium brands, including Audi, BMW/Mini, Land Rover, Jaguar, and Volvo, providing exceptional customer...


  • Glasgow, Glasgow City, United Kingdom Sytner Group Full time

    **About the Role**We have an exceptional opportunity to welcome a highly skilled Service Operations Manager - Aftersales to join our team at Porsche Centre Glasgow.As Sytner Service Operations Manager - Aftersales, you will lead a talented Aftersales Team with a primary focus on delivering outstanding customer experiences. You will oversee a team of Service...


  • Glasgow, Glasgow City, United Kingdom Select Service Partner UK Ltd Full time £12

    Job Summary:We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Millies Cookies - Buchanan Galleries, Glasgow. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Provide excellent customer service...


  • Glasgow, Glasgow City, United Kingdom Lookers Full time

    About the RoleWe are seeking an experienced Customer Care Specialist to join our team at Lookers Glasgow Audi. As an Aftersales Customer Advisor, you will play a pivotal role in our Aftersales Team, providing exceptional customer service experience and working with our premium brands such as Audi, BMW/Mini, Land Rover, Jaguar, and Volvo.Key...


  • Glasgow, Glasgow City, United Kingdom Fitshop Group. Full time

    Customer Service RepresentativeWe are looking for a reliable and friendly Customer Service Representative to join our team at Fitshop Group. As a key member of our customer care team, you will be responsible for providing exceptional customer service through various communication channels, including telephone, email, and web-chat. Your role will involve...


  • Glasgow, Glasgow City, United Kingdom City Facilities Management Holdings Ltd Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at City Facilities Management Holdings Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a...


  • Glasgow, Glasgow City, United Kingdom Rentokil Initial Full time

    Customer Service Representative OpportunityWe are seeking a part-time Customer Service Representative to join our team at Rentokil Initial. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.Key Responsibilities:Respond...


  • Glasgow, Glasgow City, United Kingdom SSP Group Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at SSP Group. As a Customer Service Representative, you will be responsible for providing an outstanding customer experience, ensuring a clean, safe, and welcoming environment, and collaborating with team members to ensure smooth and efficient operations.Key...


  • Glasgow, Glasgow City, United Kingdom SSP Group Full time

    Customer Service RepresentativeAs a Customer Service Representative at SSP Group, you will be the face of our brand, providing exceptional customer experiences in a fast-paced environment. You will engage with customers, ensure a clean and safe environment, and collaborate with team members to deliver smooth operations.Key Responsibilities:Provide...


  • Glasgow, Glasgow City, United Kingdom Kura Full time

    Customer Service RepresentativeKura, a leading provider of outsourced contact centre solutions, is seeking a skilled Customer Service Representative to join its team. As a Customer Service Representative, you will play a crucial role in ensuring customers' concerns are addressed promptly and resolved effectively.Key Responsibilities:Assist customers via...


  • Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player with strong communication skills and a passion for delivering excellent customer experiences.Key Responsibilities:Engage with customers through various channels, providing timely and effective...


  • Glasgow, Glasgow City, United Kingdom Rentokil Initial Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a part-time Customer Service Representative to join our team at Rentokil Initial. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients, responding to their queries, and resolving any issues in a timely and professional...


  • Glasgow, Glasgow City, United Kingdom Slater Hogg & Howison Full time

    Customer Service RepresentativeWe're seeking a skilled Customer Service Representative to join our team in Glasgow. As a key contact for our tenants and landlords, you'll provide exceptional support throughout the tenancy duration.With strong communication skills and a customer-centric approach, you'll build rapport with customers, negotiate effectively, and...


  • Glasgow, Glasgow City, United Kingdom Teleperformance Full time

    Customer Service RepresentativeTeleperformance is a leading contact centre employer that works with household name clients to deliver world-class customer service. We have a fantastic opportunity for a Customer Service Representative to join our Lloyds Banking Division campaign.Key Responsibilities:Answer inbound calls with enthusiasm and a desire to help...


  • Glasgow, Glasgow City, United Kingdom Slater Hogg & Howison Full time

    Customer Service RepresentativeWe're seeking a skilled Customer Service Representative to join our team in Glasgow. As a key contact for our tenants and landlords, you'll need to be able to manage your own time and prioritize tasks effectively. You'll be responsible for providing exceptional customer service, resolving issues, and building strong...


  • Glasgow, Glasgow City, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences across various departments, including checkouts, food preparation, and store operations.Key ResponsibilitiesProvide excellent customer...


  • Glasgow, Glasgow City, United Kingdom SSP Group Full time

    Customer Service RepresentativeAt SSP, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll be the face of our brand, ensuring every customer interaction is memorable and enjoyable.Key Responsibilities:Engage with customers and provide outstanding customer service.Ensure a clean, safe, and welcoming...


  • Glasgow, Glasgow City, United Kingdom City Facilities Management Holdings Ltd Full time

    Job Title: Customer Service RepresentativeThis role is an exciting opportunity to join City Facilities Management Holdings Ltd as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients.Key Responsibilities:Provide timely and effective responses to customer inquiries...


  • Glasgow, Glasgow City, United Kingdom Certas Energy UK Ltd Full time

    We are seeking a Customer Service Representative to join our team at Certas Energy UK Ltd. The successful candidate will be responsible for serving our customers and exceeding their expectations.About the Role:The Customer Service Representative will be responsible for:Providing excellent customer service to our customersComplying with company policy in...