Scheduling Operations Manager

21 hours ago


StratforduponAvon, Warwickshire, United Kingdom Austin Fraser Full time

About the Role:

We are seeking a skilled Scheduling Officer to join our team. In this role, you will be responsible for scheduling and coordinating visit-related activities, ensuring seamless execution of tasks.

Responsibilities:

  • Coordinate agent recruitment, including setup and maintenance of systems.
  • Ensure efficient postcode allocation and transfers.
  • Proactively allocate visits to meet deadlines.
  • Review unallocated visits daily and allocate to suitable agents.
  • Conduct reallocations of agent work as required.
  • Develop and distribute management information reports.
  • Issue new/replacement agent ID cards and LOAs for clients.
  • Monitor and update the performance system for all agents.
  • Arrange bookings for engineers and locksmiths according to established processes.

What We Offer:

  • An estimated annual salary of £23,500.
  • The opportunity to work in a dynamic environment at Brook Street NMR.
  • Professional development opportunities in the scheduling field.

Based in Stratford upon Avon, this position requires effective communication, adaptability, and strong organizational skills.


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