Scheduling Operations Manager
21 hours ago
About the Role:
We are seeking a skilled Scheduling Officer to join our team. In this role, you will be responsible for scheduling and coordinating visit-related activities, ensuring seamless execution of tasks.
Responsibilities:
- Coordinate agent recruitment, including setup and maintenance of systems.
- Ensure efficient postcode allocation and transfers.
- Proactively allocate visits to meet deadlines.
- Review unallocated visits daily and allocate to suitable agents.
- Conduct reallocations of agent work as required.
- Develop and distribute management information reports.
- Issue new/replacement agent ID cards and LOAs for clients.
- Monitor and update the performance system for all agents.
- Arrange bookings for engineers and locksmiths according to established processes.
What We Offer:
- An estimated annual salary of £23,500.
- The opportunity to work in a dynamic environment at Brook Street NMR.
- Professional development opportunities in the scheduling field.
Based in Stratford upon Avon, this position requires effective communication, adaptability, and strong organizational skills.
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