Hotel Commercial Operations Manager
1 day ago
Hotel Commercial Operations Manager
Job Overview:
We are seeking an experienced Hotel Commercial Operations Manager to oversee the commercial and administrative operations of The Welcombe. This role requires a dynamic individual who can manage day-to-day office functions, coordinate with various departments, and contribute to the hotel's strategic commercial goals.
Responsibilities:
- Oversee the daily operations of the commercial office to ensure smooth workflow.
- Manage contracts, records, and correspondence related to commercial activities.
- Maintain accurate and organised documentation of budgets, schedules, and operational reports.
- Supervise office staff, including recruitment, training, and performance management.
Sales and Revenue Optimisation:
The successful candidate will work closely with the sales and marketing teams to develop and implement strategies that maximise revenue and market share. They will also monitor and analyse financial performance, identifying areas for cost reduction or revenue enhancement.
Client Relationship Management:
Foster strong relationships with corporate clients, suppliers, and other stakeholders. Act as the main point of contact for commercial inquiries and client concerns, ensuring timely and satisfactory resolution.
Benefits:
- Salary: £55,000 - £65,000 per annum.
- Working with a team that is 90% proud to work at The Welcombe.
- Entry into senior management incentive scheme.
Requirements:
- Strong leadership and organisational skills.
- Excellent communication and interpersonal abilities.
- Proficient in financial analysis, budgeting, and revenue management.
- Familiarity with hotel management software (e.g., Opera, Microsoft).
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