Account Management and Customer Service Associate

22 hours ago


Ipswich, Suffolk, United Kingdom Austin Fraser Full time
Account Management and Customer Service Associate
Austin Fraser is seeking an experienced Account Management and Customer Service Associate to join their team on a 6-month temporary assignment. The successful candidate will have prior experience in customer service, strong communication skills, and the ability to work effectively in a dynamic environment.

Responsibilities:
  • Manage and resolve customer queries and issues promptly and professionally.
  • Process and manage sales orders, ensuring timely delivery and communication with customers.
  • Collaborate with logistics and sales teams to achieve seamless order processing and delivery schedules.

Requirements:
  • Prior experience in customer service or a related field.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a dynamic environment.

What We Offer:
  • Competitive salary of £12.50 per hour (approximately £26,000 per annum).
  • Monday to Friday working hours.
  • Free parking on site.
  • Full training and development opportunities.


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