Hotel Operations Manager

2 days ago


Bolton, Bolton, United Kingdom Travelodge Full time
Job Title: Assistant Hotel Manager

Join Travelodge as an Assistant Hotel Manager and take the first step towards a rewarding career in hospitality. As a key member of our hotel team, you will be responsible for leading, coaching, and motivating our staff to deliver exceptional customer experiences.

About the Role:

We are seeking a highly motivated and experienced individual to join our team as an Assistant Hotel Manager. In this role, you will be responsible for:

  • Leading and developing a team of hotel staff to achieve exceptional customer satisfaction and loyalty
  • Coaching and mentoring team members to improve their skills and performance
  • Ensuring that all hotel operations are running smoothly and efficiently
  • Managing and maintaining high standards of customer service and quality
  • Collaborating with other departments to achieve business objectives and improve customer experience
What We Offer:

As an Assistant Hotel Manager at Travelodge, you will enjoy a range of benefits, including:

  • A competitive salary of £26,395
  • Annual bonus up to 13% by achieving KPI targets
  • Flexible and part-time working hours
  • 50% discount on rooms and food and soft drinks
  • Discounts for friends and family with thousands of rooms at £14.99
  • £50 voucher on each work anniversary
  • 28 days annual leave (inclusive of bank holidays) plus additional holiday with each year of service (capped after 5 years)
  • High street retailer and mobile phone discounts
  • Pension scheme totalling 8% (employer contribution 3%)
Requirements:

To be successful in this role, you will need:

  • Previous experience in a customer-facing role, preferably in hospitality or a similar industry
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Flexibility to work varied shifts, including evenings and weekends
Why Travelodge?

Travelodge is a leading hospitality company with over 600 hotels across the UK, Spain, and Ireland. We pride ourselves on delivering exceptional customer experiences and creating a positive work environment for our employees. As an Assistant Hotel Manager, you will have the opportunity to develop your skills and career in a dynamic and supportive team.



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