Assistant Hotel Manager
2 days ago
Are you passionate about delivering exceptional customer experiences and leading a team to success? We're looking for an experienced Assistant Hotel Manager to join our team at Travelodge Bolton Central River Street.
About the Role:As an Assistant Hotel Manager, you will be responsible for leading, coaching, and motivating the hotel teams to deliver outstanding customer experiences. Your role will include:
- Working with team members to create personal development plans for their career growth
- Recruiting motivated team members and ensuring they have a warm and welcoming induction
- Ensuring food is prepared and presented to brand standard (if working in a Bar Cafe hotel)
- Maximising food and beverage sales by cross and upselling (if working in a Bar Cafe hotel)
- Reviewing customer feedback to produce targeted action plans for improvement as required
- Making sure rooms and public areas are cleaned using company best practice
- Reporting and overseeing any repairs or maintenance needed
- Additional responsibilities include rota management, banking, and health & safety
Travelodge is expanding fast and we now have over 600 hotels across the UK, Spain, and Ireland. We pride ourselves in giving all of our customers unbeatable value and a quality experience which is where our Hotel Managers come in.
We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. We care about our colleagues' wellbeing, we do this by ensuring there are plenty of resources available to everyone. This allows our employees to look after their emotional, physical, financial, and work wellbeing. We call this 'Better Me'.
What We Offer:- £26,395
- Annual bonus up to 13% by achieving KPI targets
- Flexible and part-time working hours
- 50% discount on rooms plus food and soft drinks
- Discounts for friends and family with thousands of rooms at £14.99
- £50 voucher on each work anniversary
- 28 days annual leave (inclusive of bank holidays) plus additional holiday with each year of service (capped after 5 years)
- High street retailer and mobile phone discounts
- Pension scheme totalling 8% (employer contribution 3%)
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